2017 Heartland Wilderness problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (1) · Electrical System (1)
Safety recalls (2)
Exterior Lighting 2016-08-01 · campaign 16V566000 · 4,585 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Risk: If the light overheats there would be an increased risk of a fire.
Fix: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment:other:labels 2016-05-20 · campaign 16V332000 · 618 vehicles
Defect: Heartland Recreational Vehicles (Heartland) is recalling certain model year 2017 trailers manufactured February 29, 2016, to May 5, 2016. The certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the certification label, free of charge. The recall began on June 16, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-25.
What owners report
2026-08-24 · Exterior Lighting · 🔥 fire“the contact owns a 2017 heartland wilderness rv. the contact stated that the exterior led lights caught on fire after being left on for an extended period. neighbors alerted the owner, who discovered flames coming from the passenger’s side light assembly. the driver’s side assembly was melted. the owner disconnected the battery, and a bystander ext…”
2016-08-12 · Electrical System · 120 mi · 🔥 fire“tl* the contact owns a 2017 heartland wilderness camper. the contact stated that the outdoor security light caught fire and caused structural damage to the camper. the fire department was notified and no injuries were sustained. a fire report was not filed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.