2017 Horton Type Iii problems, complaints & recalls
Safety recalls (3)
Equipment:electrical 2020-03-04 · campaign 20V128000 · 18 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Emergency Vehicles Type I and Type III ambulances. The A/C input power cord for the Sensata inverter may be undersized for certain inverter applications, possibly resulting in an electrical short circuit.
Risk: An electrical short circuit increases the risk of a fire or a shock hazard.
Fix: Halcore has notified owners, instructing them to contact Sensata for a replacement power cord, free of charge. The recall began March 10, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Back Over Prevention: Sensing System: Camera 2019-04-09 · campaign 19V281000 · 49 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Type I and Type III ambulances equipped with ASA Electronics back-up camera displays. The displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: Horton will notify owners and dealers will add a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began June 13, 2019. Owners may contact ASA customer service at 1-800-384-4400 or Halcore at 1-800-447-0343.
Exterior Lighting:brake Lights 2018-09-11 · campaign 18V605000 · 243 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2017-2018 Horton Type I and Type III ambulances, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: Halcore will notify owners, and Whelen will replace the brake lights, free of charge. The recall began October 16, 2018. Owners may contact Halcore customer service at 1-800-447-0343.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-10-31 · HSB103120 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications october 2020
Equipment:other:owners/Service/Other Manual 2020-02-05 · 1 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices,bulletins, customer satisfaction campaigns.
Structure:body:door 2018-08-07 · HTB 2018-07-18 · Service Bulletin/Repair Instructions
this technical bulletin is a suggested door latch and door latch cable change for the side entry door on all horton vehicles built between february 2016 to may 2018 that use trimark paddle style door handles. during testing it was noted that the latch design for the side entry door latch could add a
Equipment:other:owners/Service/Other Manual 2017-07-17 · HTB2017-0717 Rev · Service Bulletin/Repair Instructions
work instructions for htb2017-07.17
Equipment:appliance:air Conditioner 2017-07-17 · HTB2017-0717 · Service Bulletin/Repair Instructions
this technical bulletin is a suggested firm ware update for all horton emergency vehicles ambulances using cool-tech air conditioning system with a data panel fan controller delivered between 01/02/2017 and 07/07/2017. early firm ware revision parameters for cool-tech condenser fan over current warn
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.