2020 Horton Type Iii problems, complaints & recalls
Safety recalls (3)
Electrical System 2020-12-01 · campaign 20V745000 · 251 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.
Risk: If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.
Fix: Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Service Brakes 2020-05-20 · campaign 20V291000 · 17 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake ca
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Fix: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall began June 5, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Air Bags 2019-08-19 · campaign 19V608000 · 80 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Type I and Type III Emergency vehicles. Due to improper manufacturing, the cushion of the Inflatable Head Cushion (IHC) and Knee Air Bag (KAB) may detach during a deployment event and not inflate.
Risk: In the event of a crash, if the cushions do not inflate properly, they may not provide the intended protection to the occupant, increasing the risk of injury.
Fix: Halcore will notify owners and dealers will install replacement air bags when they become available, free of charge. Halcore issued owners an interim notification on September 6, 2019. The recall began September 20, 2019. Owners may contact Halcore customer service at 1-800-447-0343.
Service bulletins (25)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2020-12-07 · Recall 20V745 · Service Bulletin/Repair Instructions
notifies dealers and customers of upcoming recall on idex control displays
Equipment:other:owners/Service/Other Manual 2020-11-30 · HSB120720 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications november 2020
Equipment 2020-10-31 · HSB103120 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications october 2020
Seat Belts 2020-09-25 · HSB2020-09.25 · Service Bulletin/Repair Instructions
sales bulletin - dealer order entry training notice, immi seat belt lock up repair video link, cares act update, factory covid visitation policy, intelliplex electrical system discontinuation notice, small line-x sprayer notice, international cv 2021 information link, nhtsa safer car app notice, pre
Equipment:other:owners/Service/Other Manual 2020-09-02 · HSB2020-09.02 · Service Bulletin/Repair Instructions
sales bulletin - 2021 f-series order guide released, grove city hotel break in notice, cares act notice, ambulance crash testing link, hepa filter availability update, ohio temporary tag notice, dealer portal training material notice, chassis/vehicle availability notice
Equipment 2020-08-23 · HSB2020-08.23 · Service Bulletin/Repair Instructions
sales bulletin - cares act letter update link, ambulance crash testing link, hepa filter shortage notice, ohio temporary vehicle tag procedure update, stock unit availability update, dealer portal training update notice, oem chassis availability notice
Showing the 6 most recent of 25 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.