2017 Infiniti Qx50 problems, complaints & recalls
Most-reported problem areas: Air Bags (3) · Structure:body (2) · Service Brakes (2)
🧭 Reliability snapshot
Compared against other Infiniti Qx50 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (70)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB13-007I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 70 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-05-06 · Air Bags“the infiniti dealer (bergland infiniti roanoke, va recently inspected the car, 68000m flashing airbag light caused by passenger seat electronics. the part to repair is 12400$…”
2025-12-11 · Air Bags · 89,000 mi“the contact owns a 2017 infiniti qx50. the contact stated that while driving at an undisclosed speed, the passenger’s side air bag sensor unexpectedly illuminated and failed to turn off. the vehicle was taken to the dealer, where it was diagnosed, and determined that the passenger’s side seat cushion had failed and needed to be replaced. the vehicl…”
2024-11-24 · Structure:body“engine shut off while driving 45mph with no prior warning …”
2024-10-18 · Vehicle Speed Control“engine light is on - transmission output speed sensor. vehicle was inspect by pep boys # 208 my vehicle don't want to pick up speed. i don't know what caused the problem.…”
2023-12-10 · Unknown Or Other“last year i had to have the bcm replaced on my infiniti. here i am a year later and i'm being told that i have to replace the bcm again. the dealer told me that there's water that is literally streaming directly past the module due to the drainage coming from the sunroof. i have no idea why that i happening bring i haven't experienced any leakage f…”
2023-02-02 · Air Bags“airbag light came on. diagnosed by infinity as code b00ao-02 which requires replacing the passenger front seat bottom assembly at the cost estimate of $9871.82 (date of estimate is 1/27/23) according to infinity. ethos extended warranty will not cover the issue as well as infinity. interesting info: ethos did cover did not cover this particular …”
2021-10-08 · Power Train:automatic Transmission · 45,000 mi“the contact owns a 2017 infiniti qx50. the contact stated while driving 40 mph and making a right turn, the vehicle shifted into neutral independently and there was a grinding sound coming from the vehicle. the contact shifted the gear shifter back into drive to resume normal driving. the contact stated that the failure was experienced twice. the v…”
2021-07-20 · Visibility:sun/Moon Roof Assembly · 47,110 mi“the contact owns a 2017 infiniti qx50. the contact stated while driving 65 mph, the moon roof glass shattered without impact. the moon roof shards fell inside the vehicle onto the driver however, there was no injury sustained. the contact stated no warning light was illuminated. the vehicle was taken to a local dealer where it was diagnosed with th…”
2020-08-31 · Structure:body“sensor on my handle and the key quit working over this past year my car has been at the service department for days and weeks at a time for the same issue dealership has check all setting they have changed the batter three times in the car and twice in they have changed the battery in the remote , i'm now told that they just changed the door handle…”
2020-02-16 · Steering · 23,000 mi“the car drifts all over the highway at normal highway speeds. it is as if i am always fighting a strong wind. it is very distracting and dangerous. seems like anything over 60mph is very challenging to keep between the lines. i took it to the dealer on 2/01/2020 and was told that this is normal for these sports suv's. they all do it. very discourag…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.