2020 Infiniti Qx50 problems, complaints & recalls
Most-reported problem areas: Engine (14) · Engine And Engine Cooling (4) · Power Train (3)
🧭 Reliability snapshot
Compared against other Infiniti Qx50 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Engine And Engine Cooling:engine:hard Parts Internal/Mechanical 2025-06-27 · campaign 25V437000 · 443,899 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Risk: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Fix: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Equipment:other:labels 2021-01-26 · campaign 21V025000 · 8,291 vehicles
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
Fix: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
Service bulletins (154)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-08-26 · ITB22-025D · Service Bulletin/Repair Instructions
roaring noise from the engine cooling fan assembly and the a/c is not cooling if you confirm a roaring noise from the engine cooling fan assembly (engine fan on high not cycling) is present, and the air conditioning (a/c) is not cooling. action 1. check the hardware part number for the ipdm e/r. 2.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Structure:body 2025-10-06 · ITB21-021A · Service Bulletin/Repair Instructions
if you confirm the client states that either the rear hatch is inoperative, or the rear hatch closes after opening only a small amount, and dtc b2426-23 for “spindle sensor lh” and/or dtc b2427-23 for “spindle sensor rh” is stored, and/or there is a growling type noise from the rear hatch area when
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-08-15 · ITB22-020B · Service Bulletin/Repair Instructions
telematics control unit reset after automatic collision notification service information the telematics control unit (tcu) has the ability to send an automatic collision notification when the vehicle is involved in an accident. once an automatic collision notification is performed, the function beco
Showing the 6 most recent of 154 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-29 · Engine“we received the federal recall information and took the vehicle to the nearest infiniti dealer (96 miles away) on 9/2/26. diagnostics were performed and were told that the car "passed" the inspection. two days later, the engine demonstrated complete failure. we had to have the vehicle towed to a nissan dealer in our town (no infiniti here) on 9/…”
2026-09-02 · Engine · 108,000 mi“the contact owns a 2020 infiniti qx50. the contact stated that while driving 75 mph, the check engine warning light illuminated, and the rpm became elevated. the vehicle was taken to the dealer, where an unknown recall repair was performed. the contact stated that the engine was replaced. the vehicle was repaired, but the failure reoccurred. the ve…”
2026-09-02 · Engine“engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. took the car to infiniti dealership which said there was a recall and they inspected the vehicle. mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall. infiniti is refusing to replace engine stating it do…”
2026-02-19 · Power Train“i am a [xxx] woman who purchased my first vehicle on december 6, 2024, with 43,000 miles. i have driven fewer than 20,000 miles since purchase, and the vehicle currently has approximately 62,000 miles. until january 19, 2026, i experienced no issues. i have properly maintained the vehicle and followed all recommended service guidelines. i complet…”
2026-02-05 · Engine And Engine Cooling · 51,000 mi“the contact owns a 2020 infiniti qx50. the contact stated that the vehicle was repaired under nhtsa campaign: 25v437000 (engine and engine cooling) however, other failures occurred. the contact stated that after the vehicle was dropped off by the local dealer, the front passenger’s side tire deflated. the vehicle was taken to a local dealer, where …”
2026-02-04 · Engine And Engine Cooling“the contact owns a 2020 infiniti qx50. the contact received notification of nhtsa campaign number: 25v437000 (engine and engine cooling). the local dealer was contacted to schedule an appointment, and it was confirmed that parts were not yet available. the vehicle was not diagnosed or repaired. the manufacturer was called, but the call was disconne…”
2026-02-04 · Engine“recieve 5 recall notice but dealer will not look into the recall. dealer is infiniti of fife in tacoma washington. my concern is that the vehicle breakdown and they said it's normal wear and tear how can i prove that.…”
2026-02-02 · Engine“vehicle : imnfiniti qx50 year: 2020 location : puerto rico my infiniti qx50 has an active engine recall by vin in 2023 the infiniti dealer in san juan pr documented oil sludge in the engine and performed and engine flush and internal treatment . the vehicle was returned to service and was not declare unsafe in 2024 , the same infiniti deal…”
2026-01-19 · Engine“received safety recall august 22, 2025. still no remedy or communication. recall data was refreshed january 19, 2026 reports unrepaired recall with no remedy plan. is this a continuing safety risk?…”
2026-01-12 · Engine And Engine Cooling“the contact owns a 2020 infiniti qx50. the contact received notification of nhtsa campaign number: 25v437000 ( engine and engine cooling). the contact called the local dealer and was advised that parts were not yet available for the recall repair. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.