2017 Jayco Greyhawk problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (3)
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2020-09-09 · campaign 20V548000 · 3,113 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2020-07-14 · campaign 20V405000 · 3,629 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Risk: If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2017-09-22 · campaign 17V590000 · 374 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp.
Risk: A damaged LP line can increase the risk of a fire.
Fix: Jayco will notify owners, and dealers will inspect the LP lines, correcting them or replacing them as necessary, free of charge. The recall began on October 13, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903361.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline 2023-02-23 · SRP 22-083 · Service Bulletin/Repair Instructions
standard repair procedure: 4k & 5.5k generator overheating â fuel hose protection. gas generators overheating while traveling. adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Fuel System, Gasoline 2019-07-11 · 19-022 · Service Bulletin/Repair Instructions
the mounting bracket for the leveling system pump may require reinforcement.
Equipment 2016-11-01 · 16-033 · Service Bulletin/Repair Instructions
u-dinette table wobbled - fit of table leg into table top and floor bases loose - new bases and leg required.
Equipment 2016-08-01 · 16-025 · Service Bulletin/Repair Instructions
girard water heater requires inspection for possible replacement of the gas valve. - an intermittent occurrence when the gas valve is not openig to light the burner of the water heater. confirmation of old valve to be replaced is when inspection finds solid balck solenoids . new valve will have wh
What owners report
2021-01-19 · Unknown Or Other · 27,240 mi“got recall final remedy notice from jayco on ser#8h1me0161. however, camping world has said the parts to fix this hazard are on "back order" for at least 12 or more weeks so they can't schedule repair appointments. we will need to operate this vehicle soon and this delay causes risk that we cannot avoid! thus jayco's "final remedy" is false remedy,…”
2020-01-29 · Structure:body · 6,000 mi“while driving to a casino parking lot i heard something scraping under the vehicle. i pulled over and looked under the coach where i discovered that the hydraulic system had dropped on the ground (see photo). an accident could have occurred if this had happened at highway speeds.*dt*jb…”
2018-08-17 · Unknown Or Other“the dog house and floor between driver and passenger is reaching 130 to 140 degreesi burned my left calf, i multiple sclerosis and my leg is numb. i can't tolerate great i become lethargic. please help health and safety concern. the longer you drive the hotter the front cab becomes. doghouse and floor. we are afraid to drive our rv.…”
2018-08-17 · Unknown Or Other · 7,000 mi“our cab area the doghouse and the floor between the passenger and driver is reaching 130 to 140 degrees in temperature. i burned my calf on left leg due to extreme heat. the longer we drive the hotter the cab becomes. i have multiple sclerosis and my leg and arms are numb. i purchased motor home to travel to mayo clinic. please help. this is a…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.