2020 Jayco Greyhawk problems, complaints & recalls
Most-reported problem areas: Visibility:glass, Side/Rear (1) · Visibility (1)
Safety recalls (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections 2024-04-02 · campaign 24V245000 · 1,719 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Fix: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:appliance:oven/Stove/Cooktop 2021-03-24 · campaign 21V204000 · 2,144 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2020-12-15 · campaign 20V780000 · 3,356 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Visibility:glass, Side/Rear 2020-06-09 · campaign 20V337000 · 449 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Service Brakes, Air:disc 2019-05-30 · campaign 19V406000 · 23 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: An increase in stopping distance without warning increases the risk of crash.
Fix: Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline 2023-02-23 · SRP 22-083 · Service Bulletin/Repair Instructions
standard repair procedure: 4k & 5.5k generator overheating â fuel hose protection. gas generators overheating while traveling. adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Fuel System, Gasoline 2020-02-26 · 20-004 SRP · Service Bulletin/Repair Instructions
fuel fill bezel may be too low, restricting fuel flow into tank. raise 1 inch to ensure proper flow of fuel into tank. stand
Equipment 2020-01-27 · 20-001 · Service Bulletin/Repair Instructions
exterior ladder was not manufactured per jayco specifications, subsequently, the top and middle legs of the ladder do not align with support backers in the rear wall. installation of additional legs ( total of 4) is required to ensure proper alignment with the rear wall backers
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-06 · Visibility:glass, Side/Rear“while driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. the window shattered and glass blew throughout the cabin area. whatever caused this, the blast was strong enough to pull the velcro straps holding the seat cushions blown off and the glass ripped th…”
2024-01-02 · Visibility · 15,000 mi“the contact owns a 2020 jayco greyhawk. the contact stated while driving 65 mph, the window glass detached from the rv. the contact pulled off the roadway and discovered that the emergency escape window had shattered. the contact stated that the window was not impacted by an object. the rv was taken to the dealer to be diagnosed; however, the rv wa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.