2017 Jayco Travel Trailer Octane problems, complaints & recalls
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:other:labels 2016-09-16 · campaign 16V671000 · 30 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017 Octane Super Lite travel trailers manufactured June 22, 2016, to June 23, 2016. The labels on the affected vehicles have incorrect tire load range and tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: Incorrect tire pressure information may result in the tires being over inflated, which can cause their sudden failure, increasing the risk of a crash.
Fix: Jayco has notified owners and provided them with a new label with the correct tire information, free of charge. The recall began on September 23, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901320.
Electrical System: Integrated Trailer Brake Control 2016-07-27 · campaign 16V560000 · 3,085 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Wheels 2016-10-01 · 16-031Ins · Service Bulletin/Repair Instructions
change out two 5200lb over slung axles to 4400lb under slung axles.
Equipment:other:owners/Service/Other Manual 2016-10-01 · 16-031Ord · Service Bulletin/Repair Instructions
order form.
Suspension:multiple Axle 2016-10-01 · 16-031Rtl · Service Bulletin/Repair Instructions
axle replacement.
Suspension:multiple Axle 2016-10-01 · 16-031Dlr · Service Bulletin/Repair Instructions
axle replacement.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.