2018 Jayco Travel Trailer Octane problems, complaints & recalls
Most-reported problem areas: Structure (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:recreational Vehicle/Trailer 2018-07-11 · campaign 18V460000 · 62 vehicles
Defect: Jayco Inc. (Jayco) is recalling certain 2018 Jayco Octane travel trailers, models VH and VF, equipped with an optional generator. During production, the generator exhaust pipe may not have been installed, allowing the generator's exhaust to enter the trailer.
Risk: If exhaust were to enter the trailer, it can increase the risk of injury.
Fix: Jayco has notifed owners, and dealers will install any missing generator exhaust pipes, free of charge. The recall began on July 24, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901406.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Latches/Locks/Linkages 2019-08-20 · 19-025 · Service Bulletin/Repair Instructions
baggage doors may leaking due to incorrect o-ring installed in handle
What owners report
2019-03-06 · Structure“cpsc: i purchase a brand new rv from camping world rv sales in wood stock georgia. i purchased a 30' jayco octane toy hauler (52,000.00) i found the rv i wanted the key would not open one of the doors, and the rear ramp would not open, there were wood/metal shavings all over two of the bed mattress's, the rv was not washed on the outside. the s…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.