2017 Keystone Avalanche problems, complaints & recalls
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:mechanical:slide-In Camper 2017-07-14 · campaign 17V444000 · 137 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2016-2018 Keystone Avalanche recreational trailers, model 370RD. The affected vehicles have an adjustment bolt for the kitchen slide-out that could contact the front tire.
Risk: If the bolt contacts the front tire, the tire may suddenly fail, increasing the risk of a crash.
Fix: Keystone has notified owners, and dealers will replace the adjustment bolt with a shorter one, free of charge. The recall began on July 27, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-293.
Equipment:other:labels 2016-12-28 · campaign 16V954000 · 1,651 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Alpine fifth-wheel recreational trailers manufactured August 10, 2015, to December 1, 2016, and Avalanche fifth-wheel recreational trailers manufactured September 11, 2015, to December 1, 2016. The Federal Placard on the affected vehicles may have incorrect spare tire load range information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the operator inflates the spare tire using the information on the Federal Certification label information, the tire may be overinflated, increasing the risk of tire failure.
Fix: Keystone has notified owners, and dealers will replace the Federal Placard, free of charge. The recall began on January 17, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-275.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Visibility 2017-03-17 · 17-276 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 17-276 for the state wide frameless windows.
Visibility 2017-03-17 · 17-276 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 17-276 for the state wide frameless windows.
Visibility:glass, Side/Rear 2017-03-17 · 17-276 · Service Bulletin/Repair Instructions
this is the repair instructions for advisory 17-276. it has been determined certain state wide frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments on crank out and egress windows.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.