2022 Keystone Avalanche problems, complaints & recalls
Most-reported problem areas: Tires (1) · Equipment (1)
Safety recalls (4)
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2022-09-29 · campaign 22V726000 · 9,678 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Equipment:recreational Vehicle/Trailer 2022-03-31 · campaign 22V208000 · 569 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk: Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:wiring 2022-03-11 · campaign 22V144000 · 39,240 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk: Inoperable safety alarms increase the risk of injury.
Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Structure:body:step/Ladder 2022-01-17 · campaign 22V015000 · 407 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Alpine and Avalanche vehicles. The vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.
Risk: If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.
Fix: Keystone dealers will properly attach the ladders to a backer in the rear wall, free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-419.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-08-23 · KSB-220630 · Service Bulletin/Repair Instructions
this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the slide mechanism.
Structure 2024-01-17 · KSB-210122 · Service Bulletin/Repair Instructions
revision of ksb-210122. it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Structure 2023-11-29 · KSB-210122 V2 · Service Bulletin/Repair Instructions
it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Structure 2022-10-25 · KSB-220630 · Service Bulletin/Repair Instructions
revised repair instructions. this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the s
Structure 2022-07-06 · KSB-220630 · Service Bulletin/Repair Instructions
this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the slide mechanism.
Equipment 2022-04-14 · 22-422 · Service Bulletin/Repair Instructions
it has been determined that certain alpine or avalanche units with a factory installed inverter may have insufficient sized wiring causing the inverter to shut down and show a low voltage code.
What owners report
2024-06-08 · Equipment“this was part of a prior recall. vehicle information : keystone rv company sep 29, 2022 22v-726 22-437. we had it repaired because we lost our footpad shortly after purchasing the trailer. the recall was issued in 2022. memorial day weekend 2024 the exact same footpad came off again after supposedly being repaired at the dealership. it caused tir…”
2023-01-31 · Tires“i have hispec st235/80r16 tires on my fifth wheel. every time i tow my rig i fear the worst because of the tires. these tires according to the forums are notorious for catastrophic failure without notice. when they fail they take out whatever is above them such as slide outs. why are rv companies putting on these chinese time bombs? they shoul…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.