2017 New Flyer Xe60 problems, complaints & recalls
Safety recalls (1)
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Service bulletins (11)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2025-10-31 · 251030 Battery email · Other
a consumer notification indicating one of new flyer's battery suppliers is exiting the market.
Fuel/Propulsion System 2025-08-21 · TSIB 25-07 · Service Bulletin/Repair Instructions
this bulletin is being issued due to new flyer & mci have received reports that customers are re-torquing high-voltage (hv) connections during preventative maintenance inspections as outlined in the preventive maintenance section of the service or maintenance manual. this bulletin reminds operators
Fuel/Propulsion System 2025-05-14 · TSIB 25-04 · Service Bulletin/Repair Instructions
this technical service information bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ess battery thermal management system.
Electrical System 2022-09-26 · TSIB 22-08 · Service Bulletin/Repair Instructions
new flyer has issued technical service information bulletin (tsib) 22-08, providing for the application of silicone paste onto overhead charging rails to inhibit water from collecting on the rails
Electrical System 2019-12-20 · SMB189 · Service Bulletin/Repair Instructions
service manual bulletin - update to high voltage safety procedures, specifically lockout/tagout, de-energizing and re-energizing procedures for both battery electric and fuel cell buses.
Equipment:other:owners/Service/Other Manual 2019-09-20 · SMB186 · Service Bulletin/Repair Instructions
service manual bulletin providing revised, corrected or additional information for the preventive maintenance on buses specifically equipped with a powerex direct drive air compressor.
Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.