AutoDefect IQ

2022 New Flyer Xe60 problems, complaints & recalls

0
Complaints
7
Recalls
11
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (7)

Exterior Lighting:hazard Flashing Warning Lights 2026-10-05 · campaign 26V644000 · 693 vehicles

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

Fix: New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.

Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta

Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.

Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.

Electrical System:propulsion System:traction Battery 2025-09-19 · campaign 25V631000 · 655 vehicles ⚠ PARK OUTSIDE

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

Risk: A short circuit in a high voltage battery increases the risk of a fire.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses.

Electrical System:propulsion System:traction Battery 2025-08-29 · campaign 25V566000 · 1,170 vehicles

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

Risk: A battery module that overheats increases the risk of a fire.

Fix: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

Electrical System:propulsion System:traction Battery:thermal Management:fluid/Coolant 2024-01-31 · campaign 24V056000 · 337 vehicles

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40, 2021-2024 XE60, and 2023-2024 XHE40 vehicles. One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure.

Risk: The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire.

Fix: New Flyer will remove the rubber washer from the affected drain valves, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R24-02. This recall is in addition to NHTSA recall number 23V-083. Certain vehicles are affected by both recalls and will need to have both remedies performed.

Electrical System:propulsion System:traction Battery:thermal Management:fluid/Coolant 2023-02-15 · campaign 23V083000 · 219 vehicles

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2022 XE35, 2021-2023 XE40, and 2021-2022 XE60 electric buses. One or more battery packs may accumulate liquid in the battery pack enclosure.

Risk: The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire.

Fix: If liquid accumulation is found, the bus should not be operated, and should be parked outside and away from structures until repaired. Dealers will add four holes and automatic activating drain valves to each battery pack enclosure, free of charge. Owner notification letters were mailed May 3, 2023. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R23-002.

Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.

Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.

Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

Service bulletins (11)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Fuel/Propulsion System 2025-10-31 · 251030 Battery email · Other

a consumer notification indicating one of new flyer's battery suppliers is exiting the market.

Fuel/Propulsion System 2025-08-21 · TSIB 25-07 · Service Bulletin/Repair Instructions

this bulletin is being issued due to new flyer & mci have received reports that customers are re-torquing high-voltage (hv) connections during preventative maintenance inspections as outlined in the preventive maintenance section of the service or maintenance manual. this bulletin reminds operators

Fuel/Propulsion System 2025-05-14 · TSIB 25-04 · Service Bulletin/Repair Instructions

this technical service information bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ess battery thermal management system.

Fuel/Propulsion System 2025-03-10 · ITS61251 · Service Bulletin/Repair Instructions

instruction to service to retrofit duckbill drains to the ess units & modify breathers. (7 string bus)

Steering 2024-07-16 · TSIB 22-13 Rev B · Service Bulletin/Repair Instructions

service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.

Electrical System 2023-10-19 · ITS-60815 · Service Bulletin/Repair Instructions

instructions to service to install upgraded ess drain valves - 5 string system.

Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.

What owners report

No detailed complaint narratives on file.

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other New Flyer Xe60 years