2017 Peterbilt 365 problems, complaints & recalls
Safety recalls (4)
Electronic Stability Control (Esc) 2020-04-06 · campaign 20V199000 · 460,515 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail
Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Fix: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Electrical System:12v/24v/48v Battery:cables 2020-03-04 · campaign 20V130000 · 35,671 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Exterior Lighting:brake Lights:switch 2016-12-05 · campaign 16V872000 · 2,046 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.
Fix: PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.
Electrical System:ignition:module 2016-06-10 · campaign 16V426000 · 3,227 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
Risk: An engine stall can increase the risk of a crash.
Fix: Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).
Service bulletins (50)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-11 · P001 · Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Engine 2026-07-25 · E311 · Service Bulletin/Repair Instructions
105 chassis have been removed from the chassis list and unflagged in prws due to expiration of applicable warranty coverage. total chassis population is 732.
Engine 2026-07-10 · E311 · Service Bulletin/Repair Instructions
the condition, chassis affected, service action, warranty, and procedure sections have been updated to include the latest prognostics bulletin verbiage.
Engine 2026-04-17 · 45-070 · Service Bulletin/Repair Instructions
the attached procedures document has been updated with more detail and explanations. this is not a stand-alone procedure. cummins quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
Engine 2026-01-31 · 45-070 · Service Bulletin/Repair Instructions
procedure pictures updated for clarity. when troubleshooting cummins x15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. this is not a stand-alone process but must be used alongside cummins troublesho
Power Train 2025-05-22 · T016 / 26-040 · Service Bulletin/Repair Instructions
t016: warranty section updated to include 0.5 hours for test drive. recommended repair t016c has been updated from 6.4 hours to 6.9 hours. srt codes updated in prws claim coding table: b25-17a for 6.9 hours created to replace all other codes. 26-040: warranty section updated to include 0.5 hours fo
Showing the 6 most recent of 50 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.