2018 Peterbilt 365 problems, complaints & recalls
Safety recalls (5)
Steering:critical Fasteners 2022-04-25 · campaign 22V277000 · 17,641 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Risk: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Fix: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-26 · campaign 21V391000 · 612 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Electronic Stability Control (Esc) 2020-04-06 · campaign 20V199000 · 460,515 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail
Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Fix: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Electrical System:12v/24v/48v Battery:cables 2020-03-04 · campaign 20V130000 · 35,671 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Power Train:clutch Assembly 2018-12-21 · campaign 18V931000 · 25,556 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended movement of a vehicle can increase the risk of a crash.
Fix: PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
Service bulletins (47)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-11 · P001 · Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Engine 2026-07-25 · E311 · Service Bulletin/Repair Instructions
105 chassis have been removed from the chassis list and unflagged in prws due to expiration of applicable warranty coverage. total chassis population is 732.
Engine 2026-07-10 · E311 · Service Bulletin/Repair Instructions
the condition, chassis affected, service action, warranty, and procedure sections have been updated to include the latest prognostics bulletin verbiage.
Engine 2026-04-17 · 45-070 · Service Bulletin/Repair Instructions
the attached procedures document has been updated with more detail and explanations. this is not a stand-alone procedure. cummins quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
Engine 2026-01-31 · 45-070 · Service Bulletin/Repair Instructions
procedure pictures updated for clarity. when troubleshooting cummins x15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. this is not a stand-alone process but must be used alongside cummins troublesho
Power Train 2025-05-22 · T016 / 26-040 · Service Bulletin/Repair Instructions
t016: warranty section updated to include 0.5 hours for test drive. recommended repair t016c has been updated from 6.4 hours to 6.9 hours. srt codes updated in prws claim coding table: b25-17a for 6.9 hours created to replace all other codes. 26-040: warranty section updated to include 0.5 hours fo
Showing the 6 most recent of 47 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.