2017 Ram 2500 problems, complaints & recalls
Most-reported problem areas: Service Brakes (332) · Service Brakes, Hydraulic (87) · Vehicle Speed Control (72)
🧭 Reliability snapshot
Compared against other Ram 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
201 NHTSA complaints that reported an odometer reading.
Safety recalls (12)
Air Bags:side/Window:curtain:inflator 2025-01-16 · campaign 25V010000 · 6,066 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module 2024-11-27 · campaign 24V896000 · 317,630 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Risk: A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Fix: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Owner notification letters were mailed beginning January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Latches/Locks/Linkages:tailgate:latch 2019-05-09 · campaign 19V347000 · 1,103,209 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may f
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Steering:linkages:drag:link:connection 2019-01-25 · campaign 19V021000 · 795,575 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Steering:linkages 2018-10-16 · campaign 18E096000 · 847 vehicles
Defect: Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Latches/Locks/Linkages:tailgate:latch 2018-07-27 · campaign 18V486000 · 1,149,223 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk: If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Power Train:automatic Transmission 2018-02-08 · campaign 18V100000 · 180,462 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Equipment 2017-12-21 · campaign 17V824000 · 61,791 vehicles
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Power Train:automatic Transmission:lever And Linkage:column Shift 2017-12-20 · campaign 17V821000 · 1,482,874 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the op
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Engine And Engine Cooling:engine:diesel 2017-09-12 · campaign 17V562000 · 443,874 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk: The leaking water pump can increase the risk of an engine compartment fire.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Wheels 2017-08-10 · campaign 17V499000 · 1,765 vehicles
Defect: Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Fix: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Service bulletins (385)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-21 · 9100923 · Service Bulletin/Repair Instructions
air cleaner - none instruction to dealers while ordering the pn# 68137142ad. 1. if the air cleaner assembly is functional and only the maf sensor has failed, the dealer should order and replace only the maf sensor(68002441ac). 2. if the air cleaner assembly has failed and the maf sensor remains func
Service Brakes 2026-06-26 · S1203000003 REV.A · Service Bulletin/Repair Instructions
trac-rite operation diagnosis, chatter, shudder, moving from a stop and turning
Engine 2026-06-17 · 112906 · Service Bulletin/Repair Instructions
bearing - crankshaft thrust and kit
Engine 2026-06-17 · 112906 · Service Bulletin/Repair Instructions
bearing - crankshaft thrust and kit
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Showing the 6 most recent of 385 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-09 · Service Brakes, Hydraulic“the contact owns a 2017 ram 2500. the contact received notification of nhtsa campaign number: 24v896000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacture…”
2026-09-29 · Service Brakes, Hydraulic · 110,000 mi“the contact owns a 2017 ram 2500. the contact received notification of nhtsa campaign number: 24v896000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the contact stated that while driving and releasing the accelerator pedal, the vehicle decelerated excessively and felt like the brakes were depressed. …”
2026-09-25 · Engine And Engine Cooling · 120,000 mi“the contact owns a 2017 ram 2500. the contact stated that while driving 25 mph, there was an abnormal sound coming from the vehicle. the contact stated that upon inspecting the vehicle, there was a squeaking sound coming from the coolant pump. the dealer was contacted by phone and made aware of the failure. the contact referenced an unknown recall;…”
2026-09-25 · Service Brakes, Hydraulic · 74,000 mi“the contact owns a 2017 ram 2500. the contact received notification of nhtsa campaign number: 24v896000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacture…”
2026-09-25 · Service Brakes“i own a 2017 ram 2500 that is subject to an active safety recall involving the abs hydraulic control unit (hcu), recall c4b / nhtsa recall 24v-896. my vehicle is currently experiencing problems consistent with the safety defect described in the recall. the abs warning light is illuminated, traction control is not functioning, cruise control is not …”
2026-09-21 · Service Brakes“the hcu is failing. it is a current recall and has been apparently before i even purchased my truck. the abs light is coming on and off. i use this truck everyday but most importantly i use it to transport my kids in what i assumed was a safe vehicle. i spoke with the dealer and a representative in the recall department for fca and both told me…”
2026-09-14 · Service Brakes“recall c4b the antilock braking system in a constant on-off state of failure. i've been told by multiple dealers and ram customer service folks that there are no parts available. i have also been told that they will be available next quarters and that was multiple quarters ago. this has been going on since december 2024. i'm not sure if the braking…”
2026-09-13 · Service Brakes“this problem was finally acknowledged by chrysler in november 2024 but so far there is no repair offered by ram. that, to me, is an unacceptable situation. the defect was generally know on my 2019 ram 2500 several years before finally be acknowledged by them. and now after finally acknowledging the obvious they are still not offering a fix. as…”
2026-09-08 · Service Brakes“while traveling approximately 65 mph on a two-lane highway, i crested a hill and encountered a vehicle stopped in the roadway waiting to make a left turn. when i applied the brakes to avoid a collision, the vehicle's anti-lock braking system failed to function properly, causing the wheels to lock and the truck to skid uncontrollably. to avoid stri…”
2026-09-08 · Service Brakes“the recall for the hcu is not being taken seriously. my "service abs" alert is constantly on, as well as my service 4 wheel drive (which is part of the hcu). my brake pedal will randomly shake when applying. i am worried that this will cause an incident and don't understand why we can't get this fixed under the warranty. it has been 2 years and not…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.