2020 Ram 2500 problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (30) · Fuel System, Diesel (24) · Power Train (18)
🧭 Reliability snapshot
Compared against other Ram 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
54 NHTSA complaints that reported an odometer reading.
Safety recalls (10)
Air Bags:side/Window:curtain:inflator 2025-01-16 · campaign 25V010000 · 6,066 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Structure:body:tailgate:hinge And Attachments 2022-12-08 · campaign 22V904000 · 1,224,078 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Power Train:automatic Transmission 2022-11-10 · campaign 22V835000 · 250,079 vehicles
Defect: FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Fix: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Electronic Stability Control (Esc) 2022-03-10 · campaign 22V140000 · 370,437 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Visibility:windshield Wiper/Washer:linkages 2022-01-27 · campaign 22V035000 · 171,789 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Fuel System, Diesel:delivery:fuel Pump 2021-11-12 · campaign 21V880000 · 222,410 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's nu
Visibility:rearview Mirrors/Devices:exterior 2020-10-08 · campaign 20V622000 · 19,075 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Back Over Prevention: Sensing System: Camera 2020-09-10 · campaign 20V191000 · 319,610 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Fe
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Structure 2020-04-09 · campaign 20V207000 · 37,580 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Risk: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Fix: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Power Train:automatic Transmission 2020-01-24 · campaign 20V043000 · 87,431 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Service bulletins (730)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-09-08 · 9100901 · Service Bulletin/Repair Instructions
passive entry o/s dr handle prior to replacing an inoperative passive entry door handle, perform star online s2623000040.
Engine 2026-08-26 · 114254 · Service Bulletin/Repair Instructions
radiator - engine cooling
Engine 2026-08-26 · 114255 · Service Bulletin/Repair Instructions
radiator - engine cooling
Engine 2026-07-29 · 113744 · Service Bulletin/Repair Instructions
sensor - turbocharger speed
Engine 2026-07-29 · 113742 · Service Bulletin/Repair Instructions
sensor - turbocharger speed
Unknown Or Other 2026-07-06 · 113276 · Service Bulletin/Repair Instructions
core – heater
Showing the 6 most recent of 730 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-21 · Back Over Prevention · 77,000 mi“the contact owns a 2020 ram promaster 2500. the contact stated that while reversing, the rear-view camera displayed a blank or inverted image. the contact later received notification of nhtsa campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer h…”
2026-07-07 · Engine · 46,000 mi“the contact owns a 2020 ram 2500. the contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. the next day, the vehicle was taken to a dealer where it was diagnosed with a piston 5 failure, and the dealer determined that the engine needed to be replaced. the vehicle was repaired…”
2026-07-07 · Engine · 150,128 mi“the contact owns a 2020 ram 2500. the contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. no warning lights were illuminated. the vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. the contact was informed that the heater …”
2026-06-11 · Structure · 35,272 mi“the contact owns a 2020 ram 2500. the contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. due to the severity of the impact and injury, the contact was immobilize…”
2026-04-01 · Air Bags“my 2020 ram 2500 mega cab truck dash leather covering is coming loose from it base and may interfere with the passenger air bag deployment that is under the loose material. my truck has only 36,000 miles on it and has been garaged kept since i purchased it new. *i found this information online. ram 2500 trucks (2019–2023) frequently experienc…”
2026-03-07 · Engine“massive oil leak that everyone has issues with also has a grid heater bolt that fails and causes engine damage. the oil leaks are terrible for the environment and causing leaks all over every road …”
2026-02-13 · Unknown Or Other“the reverse went out while driving …”
2026-02-08 · Unknown Or Other“hood liner repeatedly drops down out of its mounting points on the edge near the engine firewall. this is a manufacturing engineering deficiency that relies on shaped material to hold the liner in place. the dealer has replaced it three times, and the same thing continues to happen. chrysler refuses to address the issue. my concern is what happen…”
2026-02-05 · Unknown Or Other“while towing, my trailer brakes and lights come off and on randomly. i've had the wiring repaired on my trailer and it did not fix the issue. i've almost been in several accidents while towing, it is very unsafe. …”
2026-01-28 · Fuel/Propulsion System“def pump failed twice with this vehicle and with that it does not allow the vehicle to run any faster than 5 mph after the countdown ends. unknown how the exhaust being plugged and service was done to clean the exhaust ended up having the fuel pump and turbo charger needing replaced. not sure if they went hand in hand and one causing the other. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.