2017 Shasta Phoenix problems, complaints & recalls
Safety recalls (1)
Equipment 2019-06-21 · campaign 19V476000 · 2,114 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.
Risk: If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.
Fix: Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.
What owners report
2016-07-20 · Unknown Or Other · 200 mi“black tank in camper was not properly connected to the frame of camper resulting in it dropping on to the ground. fortunately we were at a campsite and not driving down highway which could of been catastrophic!…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.