2017 Thor Motor Coach Freedom Elite problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Seat Belts 2017-03-13 · campaign 17V166000 · 171 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Chateau, Freedom Elite, and Four Winds Motorhomes. The sofa may not have a seat belt for the middle seating position.
Risk: Without a seat belt, the occupant sitting in the middle position of the sofa will not be properly restrained in the event of a crash, increasing the risk of an injury.
Fix: Thor Motor Coach will notify owners, and dealers will install a middle seat belt, free of charge. The recall began on May 8, 2017. Owners may contact TMC customer service 1-877-855-2867. TMC's number for the recall is RC000130.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2024-08-26 · Unknown Or Other“the vehicle is a 2018 thor freedom elite 28le. the incident occurred when the exterior lp gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. i don't know exactly how long it was loose before i discovered it - could have been four hours. the hose fitting ground almost completely off and was leaking propane wh…”
2018-10-02 · Visibility/Wiper“the back up camera is faulty brand is axxera model av615bhm repaired went faulty no picture.repaired went faulty again. this time was told company no longer makes model. you have to buy new model thor doesn't want to replace . the back up camera is a extreme safety issue in a motor home…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.