2018 Thor Motor Coach Freedom Elite problems, complaints & recalls
Most-reported problem areas: Structure:body (2) · Electrical System (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2018-10-19 · campaign 18V741000 · 1,384 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
Risk: A propane leak can increase the risk of a fire.
Fix: TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2017-08-24 · campaign 17V522000 · 860 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018 Four Winds, Chateau and Freedom Elite recreational vehicles. The liquid propane (LP) hose may sag and become pinched between the frame and the leaf spring u-bolts, potentially damaging the hose and causing a propane leak.
Risk: A propane fuel leak may increase the risk of a fire.
Fix: TMC will notify owners, and dealers will inspect the LP hose routing and install additional P-clamps or relocate the P-clamps to properly secure the hose, free of charge. The recall began on October 13, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000144.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-03-25 · RC000218SAOwner · Service Bulletin/Repair Instructions
on certain model year 2012â 2018 5-ton sprinter vehicles that were upfitted into campers or recreational vehicles (ârvsâ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the electronic stability control (âe
Electrical System 2021-03-25 · RC000218SADealer · Service Bulletin/Repair Instructions
us. on certain model year 2012â 2018 5-ton sprinter vehicles that were upfitted into campers or recreational vehicles (ârvsâ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the electronic stability control
Steering 2021-01-18 · RC000210SAOwner · Service Bulletin/Repair Instructions
model/model year to add: 2017 chateau 2017-2018 chateau citation 2017 four winds 2017-2019 gemini 2017-2019 quantum 2017-2019 four winds siesta 2017-2019 synergy 2018 compass 2018 freedom elite 2021 sanctuary 2021tranquility please note- due to being unaware that chassis recall notifications we prov
Steering 2021-01-18 · RC000210SADealer · Service Bulletin/Repair Instructions
it has been determined that on certain mercedes-benz sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. if the hydra
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2021-05-13 · Structure:body“in december 2020 we had just returned from a 2 week trip when i noticed extensive water damage under the mattress of the rear bed. upon further inspection, i pulled the mattress back and there was a inch gap between the back exterior wall and the bed frame. the gap was completely through to the ground below. so we took the unit the the local campin…”
2019-05-09 · Structure:body · 4,630 mi“tl* the contact owns a 2018 thor freedom elite 29 fe. the contact stated that when the slider was out, the gas or heater failed to work. no warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the slider needed to be replaced as well as the gas line. the dealer camping world of new jersey (1359 ri…”
2018-10-06 · Electrical System · 6,700 mi“while traveling in our new thor motorhome at 60 mph the bedroom slideout fully extended itself. we stopped on the shoulder of the two-lane highway and retracted the slide out with the bedroom toggle switch and then turned off power to slide out. stopped at gas station and slide out again extended itself and would not retract. called roadside ass…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.