2017 Triple E Serenity problems, complaints & recalls
Safety recalls (3)
Equipment:appliance:refrigerator 2021-10-18 · campaign 21V820000 · 2,056 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2015 Free Spirit, 2015-2018 Unity, 2015-2016 Libero, 2015-2018 Serenity, and Wonder recreational vehicles. Please see attached 573 for a complete list of model numbers. The refrigerator exhaust vents directly onto the wood frame and surfaces, which can overheat the wood.
Risk: An overheated wood frame could ignite and cause a fire.
Fix: Dealers will install metal heat deflectors and screws, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8721-1.
Equipment:other:labels 2018-03-05 · campaign 18V146000 · 752 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2017-2018 Unity, Wonder, and Serenity motorhomes. The Occupant & Cargo Carrying Capacity (OCCC) and Tire labels may have been incorrectly calculated, resulting in an indicated a higher cargo capacity than actual.
Risk: The incorrect label can result in the vehicle being overloaded, increasing the risk of a crash.
Fix: Triple E will notify owners, and dealers will install new OCCC and Tire labels, free of charge. The recall began on March 22, 2018. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8930-1.
Electrical System:wiring:fuses And Circuit Breakers 2016-12-14 · campaign 16V897000 · 18 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain model year 2017 Serenity S24CB recreational vehicles manufactured June 1, 2016 through November 23, 2016. In the affected vehicles, the circuit wire leading from the coach's power system to the battery is incorrectly connected to a 150 amp fuse, however, the wire is only rated for a maximum load of 120 amps.
Risk: An overloaded wire increases the risk of a fire.
Fix: Triple E will notify owners, and dealers will correct the wires at the fuse holder, free of charge. The recall began on January 5, 2017. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA #8495-1.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.