2018 Ferrara Inferno problems, complaints & recalls

Defect: Ferrara Fire apparatus, Inc. (Ferrara) is recalling certain 2018-2020 Inferno Aerial Fire Apparatus trucks. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.

Fix: Ferrara will work with the equipment manufacturer to update the firmware, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Ferrara customer service at 1-800-443-9006.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2020 Inferno and Igniter vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 7, 2021. Owners may contact Ferrara customer service at 1-800-443-9006.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2019 Inferno fire trucks equipped with independent front suspensions manufactured by Reyco Granning. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Risk: A loss of hydraulic steering assist can increase the risk of a crash.

Fix: Ferrara will notify owners and will work with Reyco Granning to inspect and remedy the vehicles free of charge. Ferrara issued owners an interim notification on September 24, 2019. The recall began October 9, 2019. Owners may contact Ferrara customer service at 1-800-443-9006.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2019 Ferrara Inferno, Igniter, Cinder, Ultra, and Intruder emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Fix: Ferrara will notify owners, and dealers will replace the brake lights, free of charge. The recall began November 1, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.