2020 Ferrara Inferno problems, complaints & recalls

Defect: Ferrara Fire apparatus, Inc. (Ferrara) is recalling certain 2018-2020 Inferno Aerial Fire Apparatus trucks. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.

Fix: Ferrara will work with the equipment manufacturer to update the firmware, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Ferrara customer service at 1-800-443-9006.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2019-2022 Inferno, Igniter, and Cinder emergency vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Fix: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters are expected to be mailed January 31, 2022. Owners may contact Ferrara customer service at 1-800-443-9006.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2020 Inferno and Igniter vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 7, 2021. Owners may contact Ferrara customer service at 1-800-443-9006.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2019-2020 Inferno vehicles. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.

Risk: Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.

Fix: Ferrara will notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. Owner notification letters were mailed on April 23, 2021. Owners may contact Ferrara customer service at 1-800-443-9006.