2018 Forest River Flagstaff problems, complaints & recalls
Most-reported problem areas: Wheels (3) · Tires:tread/Belt (1) · Tires (1)
Safety recalls (5)
Latches/Locks/Linkages 2019-02-08 · campaign 19V084000 · 85 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.
Risk: If the exterior bunk bed door opens unexpectedly while the trailer is being towed, it can increase the risk of a crash.
Fix: Forest River has notified owners, and dealers will install the correct fasteners for the bunk bed door latches, free of charge. The recall began February 25, 2019. Owners may contact Forest River customer service at 1-574-642-8943. Forest River's number for this recall is 10D-0950.
Suspension:front:wheel Bearing 2018-07-18 · campaign 18V475000 · 164 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Rockwood and Flagstaff trailers. The inner wheel bearings may seize, which can cause the trailer wheels to lock-up.
Risk: If a wheel locks up, there would be an increased the risk of a crash.
Fix: Forest River will notify owners, and dealers will replace the inner wheel bearings, free of charge. The recall began on August 13, 2018. Owners may contact Forest River customer service at 1-574-642-4053. Forest River's number for this recall is 10-0786.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2018-01-12 · campaign 18V051000 · 1,349 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Fix: Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email
Equipment:recreational Vehicle/Trailer 2017-10-26 · campaign 17V677000 · 77 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Rockwood and Flagstaff travel trailers. The slide room arm may contact and damage the passenger side rear tire.
Risk: The damaged tire may leak air, resulting in a loss of vehicle control and increasing the risk of a crash.
Fix: Forest River will notify owners, and dealers will install a lift kit to elevate the chassis and replace any tire that has evidence of damage, free of charge. The recall began on November 30, 2017. Owners may contact Forest River customer service at 1-574-642-5164. Forest River's number 10-0588.
Suspension:rear:axle:spindle 2017-08-23 · campaign 17V517000 · 69 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff recreational trailers equipped with Dexter Axles. The spindle nut on the axles may not have been torqued to the proper specifications.
Risk: The overtightened nut may cause the hub bearings to fail and the tire and rim to separate from the axle resulting in a loss of vehicle control, increasing the risk of a crash.
Fix: Forest River will notify owners, and Dexter axle dealers will inspect and replace any suspect bearings, hubs, and spindle nuts, free of charge. The recall began on August 31, 2017. Owners may contact Forest River customer service at 1-574-642-5164 or Dexter Axle at 1-574-295-7888. Forest River's number for this recall is 10C-0496.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-07-19 · 10C1387 · Service Bulletin/Repair Instructions
helpful document to remove and replace a flush floor slideroom box/floor.
Equipment 2019-09-03 · 101068 · Service Bulletin/Repair Instructions
the under-mount sinks may not have the appropriate amount of retaining clips to keep the sink from falling out of place.
Equipment:recreational Vehicle/Trailer 2018-09-28 · 510780 · Service Bulletin/Repair Instructions
per the service bulletin from dometic ?dometic corporation has identified a visual cosmetic defect that has occurred on our dometic dm2652 refrigerators up in the freezer compartment. this does not occur on all units, but may be present on units with serial numbers starting with mb between 805xxxxx
What owners report
2024-04-25 · Tires:tread/Belt“i noticed bulging of the spare tire cover mounted to the back of the travel trailer. when i removed the cover i saw that a chunk of the thread was missing and large gaps were in the thread next to it. it was a brand new tire that was never on the ground. the tire was inflated to the proper air pressure. the tire is a castle rock trailer tire size…”
2022-06-21 · Tires“st 205 75/r14 june 17, 2022 towing the trailer at 45 mph, the right tire on the trailer began to wobble then exploded. lug nuts were confirmed to be tight after the explosion. the trailer and tires were inspected at a pa state inspection station the week prior. tire is being replaced. no warning lamps are associated with the travel trailer tires…”
2019-12-02 · Wheels · 5,000 mi“on 27-apr-2018 i purchased a new flagstaff 832okbs. the tires on this travel trailer were castle rock (lions head tires) st22575r15 load range e 10 ply tires. on the first day of a recent trip, about 28 miles from home, the right rear tire on the travel trailer exploded. i pulled off the road to assess the problem and could not believe the conditio…”
2019-09-07 · Wheels · 50 mi · 🔥 fire“the tires bearings seized and axles caught fire as per nef-150mr 18v-475sent to mike becker dir corp compliance forest river 2324 century dr goshen in 46528 on august 8 2018…”
2018-08-26 · Wheels · 2,500 mi“castle rock st 205/75/r15 tire blew out while driving on the interstate. travel trailer had very little damage (weather gasket pulled out of screw), which leads to think the tire came apart very quickly.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.