2018 Heartland Torque problems, complaints & recalls
Most-reported problem areas: Wheels (1)
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V750000 · 19,615 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These ext
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2018-03-26 · 5SF-032618 · Service Bulletin/Repair Instructions
dometic furnace limit switch service bulletin on all small & medium furnaces (afs, afm, dfs, dfm). fiberglass sleeve over the exhaust tube to prevent wire from shorting and blowing protective fuse.
What owners report
2022-12-11 · Wheels“6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.