2024 Heartland Torque problems, complaints & recalls

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024 Torque, Bighorn, Cyclone, 2022-2023 Gravity, and Road Warrior fifth wheel recreational trailers equipped with certain power seating assemblies. The power cord fuse may not provide adequate circuit protection.

Risk: In the event of a short circuit, inadequate protection increases the risk of a fire.

Fix: Dealers will replace the harness and power cord, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 990182.

Defect: Heartland Recreational Vehicles (Heartland) is recalling certain 2024-2025 Torque travel trailers, equipped with optional Onan 5.5 generators. These generators may not be properly vented and allow the generator to overheat or prevent exhaust gas from escaping properly.

Risk: A generator that overheats increases the risk of fire. In addition, trapped exhaust gases inside the trailer can increase the risk of injury.

Fix: Dealers will correctly route the generator venting, free of charge. Owner notification letters were mailed September 18, 2024. Owners may contact Heartland customer service at 1-877-262-8032.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.