2018 Lexus Ls500 problems, complaints & recalls
Most-reported problem areas: Wheels (2) · Structure (1) · Service Brakes (1)
Safety recalls (2)
Fuel System, Gasoline:delivery:fuel Pump 2020-11-04 · campaign 20V682000 · 1,525,742 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus I
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an
Fuel System, Gasoline:delivery:fuel Pump 2020-01-13 · campaign 20V012000 · 1,830,752 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Service bulletins (112)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline:delivery:fuel Pump 2023-02-09 · 23LE01 · Service Bulletin/Repair Instructions
dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. the settlement includes lexus?s agreement to provide a customer support program for certain 2013-2020 model year (my) vehicles originally equipped with low pressure fuel pumps repa
Fuel System, Gasoline 2023-02-09 · LSB000523 · Service Bulletin/Repair Instructions
tsb: some 2013 ? 2020 model year lexus vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?dtc p0171 and/or p0174 (system too lean bank 1/bank 2) ?dtc p0087 fuel rail / system pressure ? too low techstream data list an
Equipment:other:owners/Service/Other Manual 2022-12-08 · L-SB-0043-20 Obs · Service Bulletin/Repair Instructions
obsolete notice december 08, 2022: this bulletin is now obsolete. please see l-sb-0057-22
Equipment:electrical:navigational System(Global Positioning System) 2022-12-07 · L-SB-0057-22 · Service Bulletin/Repair Instructions
tsb: some 2018 ? 2022 model year lexus vehicles equipped with the enform? 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. the sst is used with applicable vehicles to deliver the update, however, the process for g
Structure 2022-09-15 · L-SB-0003-19 Rev · Service Bulletin/Repair Instructions
tsb: some 2018 ? 2019 model year ls 500 and ls 500h and 2019 ? 2022 model year rx 350 and rx 450h vehicles may exhibit a condition where the rear combination lamp front corner on the right and/or left-hand side expands and contacts the body. this condition may occur in hot and/or sunny conditions an
Service Brakes, Hydraulic 2022-06-15 · LSB001322 · Service Bulletin/Repair Instructions
tsb: some 2018 ? 2021 model year ls 500 and ls 500h vehicles may exhibit a knock/clunk noise from the rear of the vehicle when applying the brakes while driving forward and/or in reverse. the noise is most noticeable when coming to a complete stop. new countermeasure rear brake pads are available to
Showing the 6 most recent of 112 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-02-25 · Service Brakes · 33,000 mi“the contact owns a 2018 lexus ls500. the contact stated that while depressing the brake pedal, there was an abnormally loud knocking under the vehicle near the suspension. the contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. the vehicle had not been repaired. the manufacturer was made awa…”
2019-07-17 · Wheels“tire recall. car has been at the dealer for four weeks now. tires are back ordered,. they cannot tell me when they will be available. i am issued a loaner to drive, but it is very frustrating not to know when the repair will be done. it seems they should have a supply of these tires if 6300 vehicles are affected.…”
2019-04-28 · Wheels · 6,469 mi“run flat tires on ls 500 2018 has manufacture recall "klc" and nhtsa recall "19v134". the vehicle willl be driven continually over 2,500 miles at speeds in excess of 60mph for 7-8 hours with family members. lexus dealer is unable to respond if the tires on the vehicle are recalled. drive safely is the concern.…”
2018-10-09 · Structure · 💥 crash“2018 ls 500. consumer writes with regard to poor design features and high repair cost for vehicle. *as no answer required, nhtsa cc'd on complaint. *ea *js *js…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.