2019 Lexus Ls500 problems, complaints & recalls
Most-reported problem areas: Service Brakes (1) · Power Train:automatic Transmission:gear Position Indication (Prndl) (1) · Fuel/Propulsion System (1)
Safety recalls (3)
Fuel System, Gasoline:delivery:fuel Pump 2020-11-04 · campaign 20V682000 · 1,525,742 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus I
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an
Fuel System, Gasoline:delivery:fuel Pump 2020-01-13 · campaign 20V012000 · 1,830,752 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Service Brakes 2019-07-24 · campaign 19V544000 · 6,925 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Service bulletins (99)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline:delivery:fuel Pump 2023-02-09 · 23LE01 · Service Bulletin/Repair Instructions
dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. the settlement includes lexus?s agreement to provide a customer support program for certain 2013-2020 model year (my) vehicles originally equipped with low pressure fuel pumps repa
Fuel System, Gasoline 2023-02-09 · LSB000523 · Service Bulletin/Repair Instructions
tsb: some 2013 ? 2020 model year lexus vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?dtc p0171 and/or p0174 (system too lean bank 1/bank 2) ?dtc p0087 fuel rail / system pressure ? too low techstream data list an
Equipment:other:owners/Service/Other Manual 2022-12-08 · L-SB-0043-20 Obs · Service Bulletin/Repair Instructions
obsolete notice december 08, 2022: this bulletin is now obsolete. please see l-sb-0057-22
Equipment:electrical:navigational System(Global Positioning System) 2022-12-07 · L-SB-0057-22 · Service Bulletin/Repair Instructions
tsb: some 2018 ? 2022 model year lexus vehicles equipped with the enform? 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. the sst is used with applicable vehicles to deliver the update, however, the process for g
Structure 2022-09-15 · L-SB-0003-19 Rev · Service Bulletin/Repair Instructions
tsb: some 2018 ? 2019 model year ls 500 and ls 500h and 2019 ? 2022 model year rx 350 and rx 450h vehicles may exhibit a condition where the rear combination lamp front corner on the right and/or left-hand side expands and contacts the body. this condition may occur in hot and/or sunny conditions an
Service Brakes, Hydraulic 2022-06-15 · LSB001322 · Service Bulletin/Repair Instructions
tsb: some 2018 ? 2021 model year ls 500 and ls 500h vehicles may exhibit a knock/clunk noise from the rear of the vehicle when applying the brakes while driving forward and/or in reverse. the noise is most noticeable when coming to a complete stop. new countermeasure rear brake pads are available to
Showing the 6 most recent of 99 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-05-27 · Power Train:automatic Transmission:gear Position Indication (Prndl) · 10,200 mi · 💥 crash“the contact owns a 2019 lexus ls500. the contact stated that he pulled into his driveway, placed the gear in park, got out of the vehicle to get something but without warning the vehicle rolled backward over the contact, dragging the contact to the end of the driveway where the vehicle crashed into the curb. no air bags deployed. the contact sustai…”
2020-04-29 · Fuel/Propulsion System · 10,000 mi“fuel pump issue identified in january 2020. could cause stall and accident on highway. still no fix available after 4 months. probably in excess of 2,000,000 vehicles (lexus and toyota) affected and represent a hazard on the roads of the us.…”
2019-10-03 · Service Brakes · 2,000 mi · 💥 crash“tl* the contact's father owns a 2019 lexus ls500. while reversing at low speeds, the brake pedal traveled to the floorboard when it was depressed. the contact mentioned that the failure occurred twice while reversing. as a result, the vehicle crashed into a telephone utility box. the air bags did not deploy. a police report was not filed. there wer…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.