2018 New Flyer Xn40 problems, complaints & recalls
Safety recalls (3)
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Visibility:sun/Moon Roof Assembly 2019-02-15 · campaign 19V100000 · 172 vehicles
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
Risk: If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
Fix: New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
Service bulletins (17)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-08-31 · ITS59303 · Service Bulletin/Repair Instructions
technical instruction describing hos to remove, rework, and replace the stop request sign support bracket, to promote clearance for electrical wiring.
Suspension 2020-06-30 · ITS58950 · Service Bulletin/Repair Instructions
technical instruction describing how to remove and replace the front suspension air springs,
Equipment:other:owners/Service/Other Manual 2020-05-06 · SMB191 · Service Bulletin/Repair Instructions
service manual bulletin - changes to cummins islg and l9n engine oil specifications and oil change intervals.
Engine And Engine Cooling 2020-04-03 · TSIB 20-01 · Service Bulletin/Repair Instructions
technical service information bulletin describing changes to the cummins islg, l9n, isb6.7g and b6.7n engine oil specifications.
Electrical System 2020-01-08 · ITS58835 · Service Bulletin/Repair Instructions
technical instruction describing how to download a program to the vansco programmable logic control (plc) system on buses equipped with under-dash usb port.
Structure 2019-12-24 · ITS58810 · Service Bulletin/Repair Instructions
technical instruction on how to remove and replace the left rear muffler access door, including paint instruction.
Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.