2020 New Flyer Xn40 problems, complaints & recalls
Safety recalls (3)
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Power Train:driveline:driveshaft 2023-10-26 · campaign 23V722000 · 2,351 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2019-2024 XD35, XD40, XN35, and XN40 transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Fix: New Flyer will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-20.
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-19 · ITS61722 · Service Bulletin/Repair Instructions
instructions for replacing a cng decal to comply with new york state regulations
Equipment 2022-02-01 · ITS60381 · Service Bulletin/Repair Instructions
this instruction to service describes how to install a reminder decal for the sds panel retaining lanyard on specifically equipped buses.
Visibility 2021-12-15 · ITS60309 · Service Bulletin/Repair Instructions
this instruction to service describes the procedure of removing the comotech windshield wiper motors and replacing them with sprague windshield wiper motors on specifically equipped buses.
Structure 2021-08-31 · ITS59303 · Service Bulletin/Repair Instructions
technical instruction describing hos to remove, rework, and replace the stop request sign support bracket, to promote clearance for electrical wiring.
Fuel System, Diesel:storage:tank Assembly 2021-06-24 · ITS59280 · Service Bulletin/Repair Instructions
technical instruction describing how to remove and install a decal indicating cng fuel system tank expiry date.
Exterior Lighting 2021-03-05 · ITS59161 · Service Bulletin/Repair Instructions
technical instruction describing how to inspect and install new headlamp harness if required.
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.