2019 Jaguar I-Pace problems, complaints & recalls
Most-reported problem areas: Electrical System (80) · Fuel/Propulsion System (16) · Service Brakes (11)
🧭 Reliability snapshot
Compared against other Jaguar I-Pace model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
39 NHTSA complaints that reported an odometer reading.
Safety recalls (8)
Electrical System:propulsion System:traction Battery 2024-12-12 · campaign 24V927000 · 85 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this r
Electrical System:propulsion System:traction Battery 2024-08-23 · campaign 24V633000 · 2,760 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalle
Electrical System:propulsion System:traction Battery 2024-03-07 · campaign 24V183000 · 258 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Electrical System:propulsion System:traction Battery 2024-02-08 · campaign 24V085000 · 100 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for t
Electrical System:propulsion System:traction Battery 2024-02-08 · campaign 24V086000 · 2 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Risk: Electrical arcing increases the risk of a fire.
Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Electrical System:propulsion System:traction Battery 2023-10-19 · campaign 23V709000 · 501 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Electrical System:propulsion System:traction Battery 2023-05-25 · campaign 23V369000 · 6,422 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Service Brakes 2019-05-09 · campaign 19V351000 · 3,083 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Service bulletins (360)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-04 · SSM76469 - 03JUL26 · Other
unable to select navigation when pressing the navigation tile on the touchscreen.
Electrical System 2026-03-10 · SSM76412 - 10MAR26 · Other
smart key deactivated message on instrument cluster and is unable to start their vehicle.
Power Train 2025-12-12 · TUCC_DEC2025_38 · Other
vehicle unable to move and/or ignition not able to turn on.
Unknown Or Other 2025-08-29 · SSM76387 - 29AUG25 · Other
customer may report body and comfort (hmi) can related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Unknown Or Other 2025-08-19 · H525v3 - 19AUG25 · Service Bulletin/Repair Instructions
high voltage coolant heater (hvch) unit may fail. this results in a lack of passenger compartment heating. the functionality of the heated windshield remains unaffected.
Unknown Or Other 2025-05-09 · TUCC_MAY2025_29 · Other
reverse camera grid lines missing after ipmb update
Showing the 6 most recent of 360 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-07 · Service Brakes“nhtsa vehicle safety complaint update | vin: [xxx] | 10/7/26 | owner: [xxx] over the past three weeks i have experienced continuous traction battery fault warnings on my jaguar i-pace. as of approximately one week ago these faults are now accompanied by a "high voltage system fault detected" warning. i had been told by a jaguar tech that the becm …”
2026-04-17 · Unknown Or Other“i own a 2019 jaguar i-pace that is currently subject to a battery-related safety recall issued by the manufacturer. the defect involves the high-voltage battery system, which poses a potential fire risk and renders the vehicle unsafe to operate. due to this recall, i have been advised that the vehicle is not safe to drive and should not be used. a…”
2026-04-15 · Electrical System“jlr will not complete buyback recall at a fair price. being cheated due to jlr dragging feet. it has been a year since fires and problem identified. no resolution.…”
2025-11-14 · Electrical System“see attached document for complaint.…”
2025-11-06 · Fuel/Propulsion System“the vehicle has experienced the traction battery fault three times, which is the warning signal provided when there is a main battery fault situation. during the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. emergency services were con…”
2025-10-06 · Unknown Or Other“jaguar can’t fix the battery fault issue with this issue. they have taken well over a year and half and nothing has happened in regards to them replacing the battery or repurchasing my vehicle for a reasonable amount…”
2025-09-12 · Power Train“this vehicle is part of a mandatory repurchase. i have had no contact from the manufacturer since march 20, 2025. the vehicle has been modified by the manufacturer from it's origional state while the reacquisition process is completed. it is no longer a usable vehicle because of this modification.…”
2025-08-30 · Engine“vehicle: jaguar i-pace model year: 2019 vin: [xxx] mileage at incident: ~63,000 miles dealers involved: jaguar land rover ft. myers (fl), jaguar land rover naples (fl) incident dates: june–september 2025 complaint summary: between june–september 2025 my jaguar i-pace experienced warranty and service obstruction tied to the traction battery recall.…”
2025-07-31 · Power Train“the manufacturer/dealer has been unable to remedy the safety recall nhtsa campaign number: 24v183000. i was notified in april 2024 that the battery would be replaced. i was nottfied in february 2025 that the battery was on order and would be replaced soon. it is now august 2025 and it is still not scheduled for replacement and parts are not av…”
2025-07-29 · Unknown Or Other“the contact owns a 2019 jaguar i-pace. the contact received notification of nhtsa campaign number: 24v633000 (electrical system). the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that the p…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.