2020 Jaguar I-Pace problems, complaints & recalls
Most-reported problem areas: Electrical System (30) · Fuel/Propulsion System (8) · Engine (5)
🧭 Reliability snapshot
Compared against other Jaguar I-Pace model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (8)
Electrical System:propulsion System:traction Battery 2026-02-05 · campaign 26V067000 · 2,278 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Risk: A high voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will
Electrical System:propulsion System:traction Battery 2024-03-07 · campaign 24V183000 · 258 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Electrical System:propulsion System:traction Battery 2024-02-08 · campaign 24V085000 · 100 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for t
Electrical System:propulsion System:traction Battery 2024-02-08 · campaign 24V086000 · 2 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Risk: Electrical arcing increases the risk of a fire.
Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Electrical System:propulsion System:traction Battery 2023-10-19 · campaign 23V709000 · 501 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Electrical System:propulsion System:traction Battery 2023-05-25 · campaign 23V369000 · 6,422 vehicles ⚠ PARK OUTSIDE
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Seats 2020-02-13 · campaign 20V082000 · 1 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Risk: In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.
Fix: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
Service Brakes 2019-05-09 · campaign 19V351000 · 3,083 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Service bulletins (259)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-04 · SSM76469 - 03JUL26 · Other
unable to select navigation when pressing the navigation tile on the touchscreen.
Unknown Or Other 2026-05-18 · H504v2 - 18MAY26 · Service Bulletin/Repair Instructions
body control module (bcm) does not fully meet us importation requirements. the bcm requires replacement with a new component which fully meets the us importation requirements.
Electrical System 2026-03-10 · SSM76412 - 10MAR26 · Other
smart key deactivated message on instrument cluster and is unable to start their vehicle.
Unknown Or Other 2025-08-29 · SSM76387 - 29AUG25 · Other
customer may report body and comfort (hmi) can related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Unknown Or Other 2025-08-19 · H525v3 - 19AUG25 · Service Bulletin/Repair Instructions
high voltage coolant heater (hvch) unit may fail. this results in a lack of passenger compartment heating. the functionality of the heated windshield remains unaffected.
Unknown Or Other 2025-05-09 · TUCC_MAY2025_29 · Other
reverse camera grid lines missing after ipmb update
Showing the 6 most recent of 259 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-11 · Electrical System“vehicle: 2020 jaguar i-pace, purchased new in washington state problem: unresolved high-voltage battery safety recall and prolonged delay in permanent remedy. as of october 2026, they have not given an adequate remedy for a fire hazard defect known for over a year +. i am filing this complaint regarding the extended delay in providing a permanent…”
2026-10-07 · Fuel/Propulsion System“my 2020 jaguar i-pace, vin [xxx], is subject to safety recall 26v-067 (jlr h570/h572) for high-voltage battery thermal overload. the interim remedy, a software limit to 90% charge, was installed [xxx] at the nearest dealer, des moines, ia, more than 130 miles from my home; the dealer kept the car until april 21 for what the recall letter called a 3…”
2026-09-23 · Unknown Or Other“my 2020 jaguar i-pace is subject to nhtsa safety recall 26v-067, jaguar campaign h572, concerning the risk of high-voltage battery thermal overload, smoke, and fire. the recall was reported on february 5, 2026. as of september 23, 2026, nhtsa continues to list my vehicle as “recall incomplete, remedy not yet available,” and jaguar states that the p…”
2026-09-18 · Unknown Or Other“it seems that jaguar land rover (jlr) told the us department of transportation (usdot), as late as february 5, 2026 that, regarding manufacturer recall number h570/1/2, a "vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle..." exists in the ipace, whi…”
2026-09-17 · Electrical System“main batter has a recall for fire hazed which jaguar is not fixing. car gave a battery warning while driving but luckily, i was able to get home before it completely failed. dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue they say caused electrical failure yet the battery is…”
2026-09-13 · Power Train“battery charger failed following h570 safety recall while solution is being worked on for recall h572. car has been at dealership for more than 50 days now with dealership not able to repair the defective part mainly due to the manufacturer being unable to provide a working part; first two replacement parts have been delivered damaged and third par…”
2026-09-12 · Engine“we are still waiting for a fix for the battery problem in this car. how long do we have to wait. this problem has already caused a safety concern, as well lost of function (less battery charge),accelerated depreciated value of ownership. how long do we have to wait?…”
2026-09-09 · Electrical System · 33,000 mi“the contact owns a 2020 jaguar i-pace. the contact received notification of nhtsa campaign number: 26v067000 (electrical system); however, the part to do the recall repair was not yet available. the contact stated that the message "traction battery fault-drive with caution" was displayed at start-up. the vehicle was taken to a dealer, where it was …”
2026-09-08 · Electrical System · 35,856 mi“the contact owns a 2020 jaguar i-pace. the contact stated that while attempting to start the vehicle, the high voltage message was displayed. the vehicle was taken to the dealer. the contact was informed that the battery was limited to 75 percent charge. the contact was informed that a diagnostic test for the illuminated warning light was not provi…”
2026-09-08 · Service Brakes“i am filing this complaint regarding my 2020 jaguar i-pace and recall h572 involving the high-voltage battery pack. my vehicle has approximately 90,000 miles. i received information regarding recall h572, which involves a potential thermal issue with the high-voltage battery pack that can create a safety risk. i am concerned about the safety and …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.