2019 Lance Travel Trailer problems, complaints & recalls
Most-reported problem areas: Equipment:appliance:oven/Stove/Cooktop (1)
Safety recalls (2)
Equipment:appliance:oven/Stove/Cooktop 2020-10-07 · campaign 20V619000 · 5,309 vehicles
Defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Risk: A gas leak can increase the risk of a fire.
Fix: Lance Camper will notify owners, and Dometic will repair the stoves, free of charge. The recall began December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Equipment:appliance:oven/Stove/Cooktop 2020-10-07 · campaign 20V620000 · 725 vehicles
Defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Risk: A gas leak can increase the risk of a fire.
Fix: Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2024-01-20 · TRUCK · Service Bulletin/Repair Instructions
reiteration to dealer of the correct tiedowns to use on the campers.
What owners report
2021-02-18 · Equipment:appliance:oven/Stove/Cooktop“tl* the contact owns a 2019 lance travel trailer equipped with a dometic 3-burner stove. the contact received notification of nhtsa campaign number: 20e071000 (equipment) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the conta…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.