2021 Lance Travel Trailer problems, complaints & recalls
Most-reported problem areas: Service Brakes (1) · Fuel/Propulsion System (1) · Equipment:appliance:oven/Stove/Cooktop (1)
Safety recalls (2)
Equipment:appliance:oven/Stove/Cooktop 2020-10-07 · campaign 20V619000 · 5,309 vehicles
Defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Risk: A gas leak can increase the risk of a fire.
Fix: Lance Camper will notify owners, and Dometic will repair the stoves, free of charge. The recall began December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Equipment:appliance:oven/Stove/Cooktop 2020-10-07 · campaign 20V620000 · 725 vehicles
Defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Risk: A gas leak can increase the risk of a fire.
Fix: Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2024-01-20 · TRUCK · Service Bulletin/Repair Instructions
reiteration to dealer of the correct tiedowns to use on the campers.
What owners report
2024-12-05 · Equipment:appliance:microwave/Vent Hood“see attached document for complaint. …”
2021-09-24 · Service Brakes“the contact owns a 2021 lance travel trailer. the contact stated while driving approximately 65 mph, the trailer wiring failure message illuminated. the failure resulted in loss of braking assistance from the trailer. the contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. the trailer wa…”
2021-06-12 · Fuel/Propulsion System“domestic recalled via nhtsa the stove top for gas leak risk in november of 2020. we have requested parts and the fix via the dealer and no parts have been available. this is unacceptable. …”
2021-05-06 · Equipment:appliance:oven/Stove/Cooktop“tl* the contact owns a 2021 lance camper 850. the contact received notification of nhtsa campaign number: 20e071000 (equipment) however, the part to do the recall repair was not yet available. the rv was taken to camping world of grand rapids (201 76th st sw, grand rapids, mi 49548, (844) 746-5682) and it was confirmed that the part was not yet ava…”
2021-03-08 · Unknown Or Other“recall notice: dometic s31, r1731, r2131 cooking stove recall- 20e71. i have an effected unit per the recall notice. i've contacted dometic and received a reference # 62501154. however, it's been 3-months since i received my recall notice and i still do not have the repair parts. i want the parts expedited to asap so i can use my trailer…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.