2019 Mercedes-Benz Sprinter (Vs30) problems, complaints & recalls
Most-reported problem areas: Trailer Hitches (1) · Power Train (1) · Electrical System (1)
Safety recalls (14)
Electrical System:wiring:fuses And Circuit Breakers 2023-02-17 · campaign 23V100000 · 52,993 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Risk: A wiring harness that overheats increases the risk of a fire.
Fix: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Electronic Stability Control (Esc):control Module:software 2021-05-17 · campaign 21V360000 · 168 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Risk: The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Steering:hydraulic Power Assist:hose, Piping, And Connections 2021-04-06 · campaign 21V241000 · 4,444 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Equipment:other:labels 2021-04-05 · campaign 21V237000 · 1 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Fix: DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
Equipment:other:owners/Service/Other Manual 2020-12-08 · campaign 20V756000 · 9 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Risk: If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Fix: DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Fuel System, Gasoline:delivery:fuel Pump 2020-08-04 · campaign 20V453000 · 46 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).
Risk: An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.
Suspension:rear:springs:leaf Spring Assembly:leaf 2020-07-27 · campaign 20V426000 · 26 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LE
Suspension:rear 2020-07-27 · campaign 20V427000 · 4 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.
Seats 2020-06-03 · campaign 20V322000 · 11,013 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Fix: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Equipment:other:owners/Service/Other Manual 2020-03-26 · campaign 20V180000 · 52,127 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Risk: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
Structure:frame And Members:underbody Shields 2020-03-25 · campaign 20V181000 · 48,791 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Risk: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.
Equipment 2019-12-19 · campaign 19V908000 · 183 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
Risk: If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.
Exterior Lighting:fog Lights 2019-02-22 · campaign 19V121000 · 1,197 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.
Risk: The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
Fix: DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Steering:gear Box:shaft Sector 2019-01-31 · campaign 19V070000 · 4,358 vehicles ⚠ DO NOT DRIVE
Defect: Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.
Risk: The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
Fix: Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.
Service bulletins (119)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-29 · LI54_71_N_080985_1 · Service Bulletin/Repair Instructions
brakes may lock up when reversing at slow speeds complaint when reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. engine may not start following a key cycle. cause the vehicle triggers a maneuvering or emergency braking event while reversin
Unknown Or Other 2026-09-26 · LI47_00-N-069565_6_en · Service Bulletin/Repair Instructions
fuel level unchanged after refueling complaint the customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. cause the fuel level display may be incorrect due to one or both of the following conditions: 1. the fuel supply control unit (fscu) may not recogni
Power Train 2026-09-25 · LI27_20_N_080998_1 · Service Bulletin/Repair Instructions
sprinter 907 with 725.0 (nag3 classic) transmission ‑ shudder during acceleration complaint shudder may be felt in the following situations: • accelerating from stop or up hill • during upshifts cause under investigation, possible torque converter clutch operation
Unknown Or Other 2026-09-19 · LI82_85_N_080972_1 · Service Bulletin/Repair Instructions
unavailability of mb apps complaint a popup is seen on the hu with the message "data connection temporarily not available". cause mb apps is officially sundowned for all vehicles with ntg5 head unit variant. remedy no support available for ntg5 head unit variants for mb app related topics.
Power Train 2026-08-26 · LI28_00-N-079097_1_en · Service Bulletin/Repair Instructions
complaint while driving through muddy / sandy/ off road terrain "4matic currently unavailable" message on the dash cause this vehicle is not equipped with a fixed force distribution awd, rather force is only applied to the front axle according to esp calculations. as per gf28.00‑d‑ 9900a: "vehicles
Power Train 2026-07-17 · LI33_30-N-080795 · Service Bulletin/Repair Instructions
model 907 with all-wheel drive (a4m) – all-wheel drive inoperative complaint the customer may report one or more of the following: • all-wheel drive is unavailable or inoperative. • rear wheel slip during acceleration on low-traction surfaces. • noise from the front axle area while driving. • messag
Showing the 6 most recent of 119 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-12-23 · Unknown Or Other · 🔥 fire“at approximately 104 miles into a recent trip in our rv, while traveling at highway speed under cruise control, we noticed a strange odor. almost at the same moment we immediately lost engine and braking power. the check engine light came on. we then noticed smoke coming from the engine compartment and noxious fumes had begun to enter the cabin are…”
2022-04-27 · Electrical System · 15,000 mi“the contact owns a 2019 mercedes-benz sprinter 3500. the contact stated that while seated in the swivel chair inside the vehicle, she turned the swivel chair around to watch the television and several unknown warning lights started flashing on and off and the vehicle would not start. the contact stated that an independent mechanic was contacted and…”
2021-12-17 · Trailer Hitches · 15,000 mi“the contact owns a 2020 tiffin wayfarer motorhome built on a 2019 mercedes-benz sprinter 3500/4500 chassis. the contact stated that while driving approximately 55-65 mph, the water tank fell onto the exhaust system. the contact received notification of nhtsa campaign numbers: 21v610000 (trailer hitches) and 21v753000 (equipment). the contact called…”
2021-03-25 · Power Train · 21,130 mi · 💥 crash“accident on 10/15/2020, unoccupied vehicle rolled from a parked position down a hill and struck a house. the vehicle is designed to have the transmission automatically shift to park when the driver's door is open, and this system was functional at the time of the incident. disengagement of the parking pawl was the cause of the event.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.