2020 Mercedes-Benz Sprinter (Vs30) problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1) · Structure (1) · Forward Collision Avoidance: Adaptive Cruise Control (1)
Safety recalls (3)
Electrical System:wiring:fuses And Circuit Breakers 2023-02-17 · campaign 23V100000 · 52,993 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Risk: A wiring harness that overheats increases the risk of a fire.
Fix: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Service Brakes, Hydraulic:foundation Components:disc 2021-11-03 · campaign 21V854000 · 1 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Risk: The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Fix: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Seats 2020-06-03 · campaign 20V322000 · 11,013 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Fix: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Service bulletins (82)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-29 · LI54_71_N_080985_1 · Service Bulletin/Repair Instructions
brakes may lock up when reversing at slow speeds complaint when reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. engine may not start following a key cycle. cause the vehicle triggers a maneuvering or emergency braking event while reversin
Unknown Or Other 2026-09-26 · LI47_00-N-069565_6_en · Service Bulletin/Repair Instructions
fuel level unchanged after refueling complaint the customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. cause the fuel level display may be incorrect due to one or both of the following conditions: 1. the fuel supply control unit (fscu) may not recogni
Unknown Or Other 2026-09-19 · LI82_85_N_080972_1 · Service Bulletin/Repair Instructions
unavailability of mb apps complaint a popup is seen on the hu with the message "data connection temporarily not available". cause mb apps is officially sundowned for all vehicles with ntg5 head unit variant. remedy no support available for ntg5 head unit variants for mb app related topics.
Power Train 2026-08-26 · LI28_00-N-079097_1_en · Service Bulletin/Repair Instructions
complaint while driving through muddy / sandy/ off road terrain "4matic currently unavailable" message on the dash cause this vehicle is not equipped with a fixed force distribution awd, rather force is only applied to the front axle according to esp calculations. as per gf28.00‑d‑ 9900a: "vehicles
Fuel/Propulsion System 2026-08-05 · LI07_02-N-079573_2_en · Service Bulletin/Repair Instructions
oil leak at crankcase near the high-pressure fuel pump om654 complaint visible oil leak at the crankcase near the mounting area of the high‑pressure fuel pump on om654 engines. cause oil leakage near the high‑pressure fuel pump may result from insufficient sealing performance of the jump shaft seal
Power Train 2026-07-17 · LI33_30-N-080795 · Service Bulletin/Repair Instructions
model 907 with all-wheel drive (a4m) – all-wheel drive inoperative complaint the customer may report one or more of the following: • all-wheel drive is unavailable or inoperative. • rear wheel slip during acceleration on low-traction surfaces. • noise from the front axle area while driving. • messag
Showing the 6 most recent of 82 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-07-10 · Structure“the contact owns a 2022 winnebago view built on a 2020 mercedes-benz sprinter chassis. the contact received notification of nhtsa campaign number: 22v695000 (structure, equipment) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the ma…”
2022-09-20 · Vehicle Speed Control“when the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. for instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forward or reverse). this seems to happen intermittent…”
2021-11-23 · Forward Collision Avoidance: Adaptive Cruise Control“active brake assist inoperable and cruise control is not available when this occurs…”
2021-06-25 · Electrical System“the contact owns a 2020 mercedes-benz sprinter 3500. after the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of nhtsa campaign number: 21v055000 (electrical system) and that the parts for the recall repair were not yet available. the manufacturer was notified of the recall and initial…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.