2019 New Flyer Xhe40 problems, complaints & recalls
Safety recalls (2)
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Electrical System:propulsion System:inverter 2021-04-07 · campaign 21V244000 · 227 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
Risk: A sudden loss of power increases the risk of a crash.
Fix: New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
Service bulletins (17)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-07-01 · TSIB 26-03 · Service Bulletin/Repair Instructions
this bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with ballard fuel cell systems.
Fuel/Propulsion System 2025-08-21 · TSIB 25-07 · Service Bulletin/Repair Instructions
this bulletin is being issued due to new flyer & mci have received reports that customers are re-torquing high-voltage (hv) connections during preventative maintenance inspections as outlined in the preventive maintenance section of the service or maintenance manual. this bulletin reminds operators
Service Brakes, Air 2022-06-16 · ITS60473 · Service Bulletin/Repair Instructions
technical instruction describing how to remove and replace the 12v mv8 magnetic valve with 24v mv8 magnetic valve.
Equipment 2022-02-01 · ITS60381 · Service Bulletin/Repair Instructions
this instruction to service describes how to install a reminder decal for the sds panel retaining lanyard on specifically equipped buses.
Suspension:front 2021-09-29 · ITS60282 · Service Bulletin/Repair Instructions
this instruction to service described the retrofit procedure for new spiral groove anti-sway bar mounting bushings.
Equipment 2021-05-03 · ITS59220 · Service Bulletin/Repair Instructions
this instruction to service describes the high voltage inspection procedure for specifically equipped hydrogen-electric vehicles.
Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.