2025 New Flyer Xhe40 problems, complaints & recalls
Safety recalls (4)
Exterior Lighting:hazard Flashing Warning Lights 2026-10-05 · campaign 26V644000 · 693 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Electrical System:propulsion System:inverter 2026-03-13 · campaign 26V151000 · 1,196 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2. An inverter software error may cause unintended acceleration or deceleration in certain conditions.
Risk: Unintended acceleration or deceleration can increase the risk of a crash.
Fix: New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Electrical System:propulsion System:traction Battery 2025-08-29 · campaign 25V566000 · 1,170 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Risk: A battery module that overheats increases the risk of a fire.
Fix: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Service bulletins (11)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-09-15 · ITS61994 · Service Bulletin/Repair Instructions
instructions to load the latest software to prevent single out-of-range isolation samples from causing low isolation faults
Fuel/Propulsion System 2026-07-28 · ITS61869 · Service Bulletin/Repair Instructions
instructions to accommodate customer requests to add h2 tank pressure and tank temperature gauge on dash as visible metric for h2 fuel testing requirement.
Electrical System 2026-06-03 · ITS61772 · Service Bulletin/Repair Instructions
instructions for uploading the latest software version. when the voltage regulator frequency on the pwm enable signal is not 500hz, the regulator can cause can errors on whatever can line it is installed onto, causing some programming procedures to fail.
Electrical System 2026-05-23 · ITS61748 · Service Bulletin/Repair Instructions
instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
Fuel/Propulsion System 2026-05-12 · ITS61712 · Service Bulletin/Repair Instructions
this its provides instructions on how to replace the air intake assembly on certain fuel cells. this is required due to the air filter for the original intake has been obsoleted by the supplier.
Suspension 2026-03-26 · ITS61621 · Service Bulletin/Repair Instructions
instructions to verify the upper shock absorber mount hardware is torqued to spec.
Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.