2019 Serenity S24cb problems, complaints & recalls
Safety recalls (1)
Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2020-10-29 · campaign 20V669000 · 832 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
Risk: The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
Fix: Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.