2020 Audi E-Tron problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
🧠Reliability snapshot
Compared against other Audi E-Tron model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Back Over Prevention: Sensing System: Camera 2025-12-19 · campaign 25V900000 · 356,894 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Electrical System:propulsion System:traction Battery Thermal:management:software 2023-12-20 · campaign 23V867000 · 26,866 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Electrical System:propulsion System:charging:cable/Cord:onboard 2023-12-13 · campaign 23V842000 · 93,196 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Service Brakes, Hydraulic 2021-07-26 · campaign 21V569000 · 498 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Fix: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.
Service bulletins (527)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-04-02 · Dealer 93N6 REV4 · Service Bulletin/Repair Instructions
updated the “important step” information in the svm section regarding elimination of the battery evaluation step performed during the 93u9 and the 93v2
Unknown Or Other 2026-04-02 · Bulletin 93N6 REV4 · Service Bulletin/Repair Instructions
updated the “important step” information in the svm section regarding elimination of the battery evaluation step performed during the 93u9 and the 93v2
Forward Collision Avoidance: Adaptive Cruise Control 2026-03-16 · SM 13-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Unknown Or Other 2024-04-06 · Dealer 93R3_REV1 · Service Bulletin/Repair Instructions
audi is providing an updated 220v/240v charging unit cable and a compact/portable charging system software update for vehicles included in this service action. updated claiming and work instructions
Electrical System 2024-04-06 · Circ_93R3_REV1 · Service Bulletin/Repair Instructions
audi is providing an updated 220v/240v charging unit cable and a compact/portable charging system software update for vehicles included in this service action. updated claiming and work instructions
Unknown Or Other 2024-04-04 · AVin4Pin20240404 · Service Bulletin/Repair Instructions
noise from front door trim panel while driving air suspension warning - dtc p089200 charge handle doesn't release vehicle will not charge corrosion on wheelhouse cover plate p008700 - low fuel pressure p042000: catalyst system,bank1 efficiency below u060b00 - no com to g31 boost pressure se
Showing the 6 most recent of 527 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-11-04 · Structure:body“sunroof leaked. not directly safety, but can be as water was getting on interior electronics. dealer referenced tsb 2056944/10 and warranty extension u63 sunroof wrtyext 7yr/80k, but noted that we were not included in the warranty extension.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.