2021 Audi E-Tron problems, complaints & recalls
Most-reported problem areas: Electrical System (8) · Power Train (7) · Engine (4)
🧭 Reliability snapshot
Compared against other Audi E-Tron model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (9)
Back Over Prevention: Sensing System: Camera 2025-12-19 · campaign 25V900000 · 356,894 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Electrical System:propulsion System:traction Battery Thermal:management:software 2023-12-20 · campaign 23V867000 · 26,866 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Electrical System:propulsion System:charging:cable/Cord:onboard 2023-12-13 · campaign 23V842000 · 93,196 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Equipment:electrical:infotainment:video (Touch)screen/Monitor/Unit 2022-10-26 · campaign 22V806000 · 6,076 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, thes
Risk: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
Back Over Prevention:display Function 2022-10-05 · campaign 22V742000 · 170,296 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rear
Risk: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip 2021-09-13 · campaign 21V707000 · 38 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. Corrosion in the brake booster may cause the Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), speedometer display, and brake assist to stop functioning.
Risk: A loss of braking assist, ABS, and ESC will increase the effort and distance required to stop, increasing the risk of a crash.
Fix: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 30, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47R7.
Seat Belts:rear/Other:retractor 2021-08-05 · campaign 21V606000 · 45,496 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate ear
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Structure:interior Panels:dashboard 2021-08-02 · campaign 21V595000 · 58 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.
Risk: An air bag that does not deploy properly can increase the risk of injury in a crash.
Fix: Dealers will inspect the glove box, and secure the hinge pin as necessary, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 68H6.
Service Brakes, Hydraulic 2021-07-26 · campaign 21V569000 · 498 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Fix: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.
Service bulletins (1,202)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-07-16 · TSB_2063427_17 · Service Bulletin/Repair Instructions
this bulletin provides informaiton when the hv battery charger control module cannot be started, or reports diagnostic address after being replaced.
Fuel/Propulsion System 2026-07-13 · TSB_2081573_4 · Service Bulletin/Repair Instructions
this bulletin provides information when dtc b105a1a, b103e25 is stored in 0017; fuel tank level implausible.
Structure:body 2026-07-10 · TSB_2078648_2 · Service Bulletin/Repair Instructions
this service information tsb provides warranty coverage information for vehicles with a broken sunroof panel.
Suspension 2026-07-10 · TSB_2061464_12 · Service Bulletin/Repair Instructions
this bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
Electrical System 2026-07-09 · TSB_2073747_4 · Service Bulletin/Repair Instructions
this bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
Structure:body 2026-07-09 · TSB_2073282_1 · Service Bulletin/Repair Instructions
this bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
Showing the 6 most recent of 1,202 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-22 · Electrical System“i own a 2021 audi e-tron with approximately 58000 miles. beginning in march 2026, the vehicle developed intermittent virtual cockpit/instrument-cluster problems with blank display. i reported the condition to audi dealer of princeton nj. the vehicle subsequently experienced two dead 12-volt battery incidents and became inoperable. the second 12 vo…”
2026-05-15 · Service Brakes“moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. if you get a warning light saying "electrical system: fault," you should stop driving immediately, park outdoors away from structures, and not charge the vehicle…”
2026-04-16 · Engine“what component or system failed or malfunctioned, and is it available for inspection upon request? - while on highway the vehicle loosed all power indicating electrical malfunction how was your safety or the safety of others put at risk? it happened on i-35 freeway twice putting me in danger of 18 wheelers around me. i am afraid to be in the vehic…”
2026-03-31 · Unknown Or Other“audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. this is for the main media interface going blank repeatedly every ~5 minutes or so while driving. audi charged me for a repair that is a known safetyissue an…”
2026-02-17 · Unknown Or Other“tied with nhtsa recall 25v900 - review camera software. dealer was unable to complete the recall due to internal malfunction of usb interface on vehicle. dealer quoted a non itemized repair estimate of $1,045.50 to replace the interface in order to be able to complete the open recall. no visible user caused damage to interface and prior technical …”
2025-12-01 · Unknown Or Other“the vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocking as intended. i have had my child in the car seat in the back and if i accidentantly touch the handle the wrong way the doors will lock and i am unable to use the unlock feature to get my kid out. this could be a serious safety iss…”
2025-09-25 · Electrical System“the contact owns a 2021 audi e-tron. the contact received notification of nhtsa campaign number: 23v867000 (electrical system). the part to do the recall repair was not yet available. the vehicle was taken to the dealer, where it was diagnosed, and determined that the battery module had failed and needed to be replaced. the dealer confirmed that pa…”
2025-04-27 · Unknown Or Other“i was driving on the highway and my sunroof spontaneously exploded. nothing hit it, but there was a loud noise like a gunshot and the roof exploded outwards. shards of glass landed in front of the car behind me who swerved to avoid them.…”
2025-01-31 · Service Brakes“on five separate occasions across two separate drivers, we have experienced a partial brake failure in this vehicle. we strongly believe this to be a software defect and not a mechanical fault. on the e-tron, the first portion of the brake pedal swing typically activates the regenerative braking. about mid-way through pressing the pedal, it changes…”
2024-11-26 · Electrical System“the contact owns a 2021 audi e-tron. the contact received notification of nhtsa campaign number: 23v867000 (electrical system); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.