2020 Blue Bird All American Transit Bus problems, complaints & recalls
Safety recalls (5)
Equipment:other:labels 2024-10-11 · campaign 24V759000 · 400 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2024 All American and 2021-2024 Vision transit buses. The emergency exit label operating instructions lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: An emergency exit label that is difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Fix: Dealers will replace the label, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Blue Bird Customer Service at 478-822-2242. Blue Bird's number for this recall is R23CK (NSB).
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-04 · campaign 21V313000 · 134 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2022 All American vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BH-NSB.
Seat Belts:front:anchorage 2020-07-15 · campaign 20V407000 · 149 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2019-2021 Vision and All-American transit buses. The three-point seatbelt assembly may have been installed without reinforcing washers under the floor at the anchorage point, possibly preventing the assembly from remaining anchored in the event of a crash. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: In the event of a crash, seat belt anchorages that do not remain secured increase the risk of injury to those seat occupants.
Fix: Blue Bird will notify owners, and dealers will inspect the seat belt anchorage point hardware and install any missing hardware as needed, free of charge. The recall began August 11, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AX-NSB.
Equipment:appliance:air Conditioner 2020-05-12 · campaign 20V267000 · 46 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2021 Vision and All American buses equipped with factory-installed air conditioning (A/C) systems. The A/C circuit breaker may have been installed incorrectly.
Risk: Incorrect installation of the air conditioning circuit breaker increases the risk of a fire.
Fix: Blue Bird will notify owners, and dealers will inspect the installation of the A/C circuit breaker, correcting it as necessary. Any damaged circuit breakers will be replaced. These repairs will be performed free of charge. The recall began July 6, 2020. Owner letters were mailed on November 30, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AR-NSB.
Seats:barriers 2020-03-03 · campaign 20V125000 · 2,790 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2008-2021 Vision and All American school buses. The seat barrier behind the driver seat with an integrated 3-point seat belt may have been installed incorrectly and may be missing the reinforcing bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: In the event of a crash, the seat barrier may not adequately protect the occupant seated behind the seat barrier separating them from the driver seat with integrated 3-point seat belt, increasing the risk of injury.
Fix: Blue Bird will notify owners, and dealers will inspect and properly install the seat barrier including adding reinforcing bracket, as necessary, free of charge. The recall is expected to begin April 23, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AM-SB.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2022-09-02 · SM2203 · Service Bulletin/Repair Instructions
sm2203: ev recommended starting procedure this service memorandum is to announce the proper starting procedure to be followed for all cummins ev powered units. the sequence is required due to multiple electronic modules required to wake up and start communicating over the can (controller area netw
Power Train 2022-09-02 · SM2202 · Service Bulletin/Repair Instructions
sm2022 ev maintenance and service documentation this service memorandum is to announce information on cummins power electric buses now available at quickserve online. dealer must have access to quickserve to obtain these service maintenance and repair procedures.
Engine And Engine Cooling 2022-08-18 · SU2201 · Service Bulletin/Repair Instructions
cummins recently issued temporary repair practice (trp2484) for certain vehicles with def sensor failures in which def sensor replacement parts are not available. this provides a temporary ecm calibration that inhibits engine warning messages for communication errors with the def sensor allowing con
Power Train 2019-12-11 · SM1906 · Service Bulletin/Repair Instructions
the intent of service memorandum sm1906 is to make blue bird dealers aware that cummins has released a calibration update improvement to reduce occurrence of âengine fault codes 3555 and 3556â on cummins diesel engines with the following base ecm calibrations, "hc80145 thru hc80250 and hb80104 t
Engine And Engine Cooling 2019-12-11 · SU1901 · Service Bulletin/Repair Instructions
models affected: 2010 thru 2021 all american subject: this update provides information on the new surge tank fill necks for all american instructions: there is a new kit available from part sales; 10066291 - kit, neck, surge tank. this kit is available for use with the all american & tx4 surge
Electrical System 2019-10-15 · SM1905 · Service Bulletin/Repair Instructions
sm1905: blue bird vantage dash fault codes website blue bird vantage "dash fault codes" website page has been updated to include additional new fault codes for all applicable system types (brake, engine, and transmission). also, "powertrain, ford" has been added to the drop-down tab as a system t
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.