2023 Blue Bird All American Transit Bus problems, complaints & recalls
Safety recalls (4)
Equipment:other:labels 2024-10-11 · campaign 24V759000 · 400 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2024 All American and 2021-2024 Vision transit buses. The emergency exit label operating instructions lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: An emergency exit label that is difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Fix: Dealers will replace the label, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Blue Bird Customer Service at 478-822-2242. Blue Bird's number for this recall is R23CK (NSB).
Seats 2024-02-07 · campaign 24V079000 · 127 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2022-2023 Vision and 2021-2023 All American transit buses. The convertible seats may have been incorrectly installed, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An unsecured seat may not adequately restrain an occupant, increasing the risk of injury during a crash.
Fix: Dealers will inspect and repair the seat, free of charge. Owner notification letters were mailed March 04, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R24CM-NSB.
Electrical System: Instrument Cluster/Panel 2023-06-13 · campaign 23V424000 · 109 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2022-2024 All American transit buses. A software error in the instrument cluster may cause the air pressure gauges and the visual and audio low air warnings to not function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk: Air gauges and warnings that do not alert the driver to air pressure loss, can result in driving without functioning brakes, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R23CH (NSB).
Equipment Adaptive/Mobility 2022-10-12 · campaign 22V763000 · 20 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2023 Vision and All-American transit buses. The entrance door handrail has an under-sized diameter and is not compliant with Part 1192, Americans with Disability Act (ADA), Appendix A, Chapter 3, T303.3.2, which requires a minimum diameter of 1.25 inches.
Risk: A smaller handrail may be difficult to grip, possibly resulting in a slip or fall and increasing the risk of injury.
Fix: Dealers will replace the handrail, free of charge. Owner notification letters were mailed on December 7, 2022. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22CD-NSB.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2022-09-02 · SM2203 · Service Bulletin/Repair Instructions
sm2203: ev recommended starting procedure this service memorandum is to announce the proper starting procedure to be followed for all cummins ev powered units. the sequence is required due to multiple electronic modules required to wake up and start communicating over the can (controller area netw
Power Train 2022-09-02 · SM2202 · Service Bulletin/Repair Instructions
sm2022 ev maintenance and service documentation this service memorandum is to announce information on cummins power electric buses now available at quickserve online. dealer must have access to quickserve to obtain these service maintenance and repair procedures.
Engine And Engine Cooling 2022-08-18 · SU2201 · Service Bulletin/Repair Instructions
cummins recently issued temporary repair practice (trp2484) for certain vehicles with def sensor failures in which def sensor replacement parts are not available. this provides a temporary ecm calibration that inhibits engine warning messages for communication errors with the def sensor allowing con
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.