2020 Blue Bird Vision Transit Bus problems, complaints & recalls
Safety recalls (15)
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2024-08-12 · campaign 24V600000 · 89 vehicles
Defect: Blue Bird Bus Company (Blue Bird) is recalling certain 2018-2021 Vision transit buses equipped with 6.8L gasoline engines. The coating on the fuel lines may have been improperly applied, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the fuel lines as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242.
Fuel System, Other:delivery:hoses, Lines/Piping, And Fittings 2022-08-04 · campaign 22V578000 · 49 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2023 Blue Bird Vision transit buses equipped with Roush fuel return lines included in GEN 4 and GEN 5 LPG Conversion Systems that were installed on vehicles sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. T
Risk: A corroded fuel line can leak fuel, increasing the risk of a fire.
Fix: Dealers will replace the fuel return lines, free of charge. Owner notification letters were mailed May 24, 2023. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22BX-NSB.
Seat Belts:front:anchorage 2020-07-15 · campaign 20V407000 · 149 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2019-2021 Vision and All-American transit buses. The three-point seatbelt assembly may have been installed without reinforcing washers under the floor at the anchorage point, possibly preventing the assembly from remaining anchored in the event of a crash. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: In the event of a crash, seat belt anchorages that do not remain secured increase the risk of injury to those seat occupants.
Fix: Blue Bird will notify owners, and dealers will inspect the seat belt anchorage point hardware and install any missing hardware as needed, free of charge. The recall began August 11, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AX-NSB.
Steering:linkages:drag:link:connection 2020-06-15 · campaign 20V356000 · 1,471 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2019-2021 Blue Bird Vision school buses powered by Compressed Natural Gas (CNG) or Liquefied Petroleum Gas (LPG). The castle nuts used to connect the steering drag link to the steering arm may have not been correctly tightened, potentially causing separation of the drag link.
Risk: If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Fix: Blue Bird will notify owners, and will inspect the drag link assembly connection points, tightening them as necessary, free of charge. This recall began July 27, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AW-SB.
Steering:linkages:drag:link:connection 2020-06-15 · campaign 20V357000 · 11 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020 Blue Bird Vision gasoline-powered buses. The castle nuts that connect the steering drag link to the steering arm may have not been correctly tightened, potentially causing separation of the drag link.
Risk: If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Fix: Blue Bird will notify owners, and dealers will inspect the drag link assembly connection points, tightening them as necessary, free of charge. This recall began July 27, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AW-NSB.
Equipment:appliance:air Conditioner 2020-05-12 · campaign 20V267000 · 46 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2021 Vision and All American buses equipped with factory-installed air conditioning (A/C) systems. The A/C circuit breaker may have been installed incorrectly.
Risk: Incorrect installation of the air conditioning circuit breaker increases the risk of a fire.
Fix: Blue Bird will notify owners, and dealers will inspect the installation of the A/C circuit breaker, correcting it as necessary. Any damaged circuit breakers will be replaced. These repairs will be performed free of charge. The recall began July 6, 2020. Owner letters were mailed on November 30, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AR-NSB.
Parking Brake 2020-05-08 · campaign 20V259000 · 24 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2021 Vision and 2021 All American buses. The foot pedal parking brake assembly may have been improperly assembled possibly resulting in a failure to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Risk: Unintended vehicle movement can increase the risk of a crash.
Fix: Blue Bird will notify owners, and dealers will inspect the foot pedal parking brake assembly application force and adjust it as necessary, free of charge. The recall is expected to begin July 3, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AP-NSB.
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2020-05-05 · campaign 20V249000 · 352 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 Vision school buses equipped with Ford 6.8L gasoline engines with an optional right-hand mounted parking brake lever. Due to improper routing of the parking brake cables, the parking brake cable may contact and chafe the gasoline fuel line, potentially causing a fuel leak.
Risk: A fuel leak increases the risk of a fire.
Fix: Blue Bird will notify owners, and dealers will inspect and secure the parking brake cable, as necessary, free of charge. The recall began May 28, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AQ-SB.
Parking Brake 2020-04-27 · campaign 20V234000 · 2,264 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2006-2021 Vision and 2007-2013 All American school buses. The floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an insufficient application force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Risk: A parking brake system that is set to an insufficient application force may result in an increased possibility of unintended vehicle movement, which increases the risk of a crash.
Fix: Blue Bird will notify owners, and dealers will inspect the floor mounted park brake application force hand lever assembly and correct the application force, as necessary, free of charge. The recall is expected to begin June 24, 2020. Owners may contact Blue Bird customer service at 478-822-2242. Blue Bird's number for this recall is R20AO-SB.
Seats:barriers 2020-03-03 · campaign 20V125000 · 2,790 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2008-2021 Vision and All American school buses. The seat barrier behind the driver seat with an integrated 3-point seat belt may have been installed incorrectly and may be missing the reinforcing bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: In the event of a crash, the seat barrier may not adequately protect the occupant seated behind the seat barrier separating them from the driver seat with integrated 3-point seat belt, increasing the risk of injury.
Fix: Blue Bird will notify owners, and dealers will inspect and properly install the seat barrier including adding reinforcing bracket, as necessary, free of charge. The recall is expected to begin April 23, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AM-SB.
Exterior Lighting:brake Lights:switch 2019-11-06 · campaign 19V796000 · 112 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2013-2020 Vision transit buses equipped with Ford engines. The brake light switch mounting bracket may have caused the brake light switch to be incorrectly adjusted at installation and/or the brake light switch mounting bracket may deform when the driver allows the brake pedal to return forcibly. An incorrectly adjusted brake light switch or deformed brake light switch mounting bracket may cause the brake lights to illuminate continuously.
Risk: Improperly functioning brake lights could confuse following motorists and fail to warn them that the bus may be stopping, increasing the risk of a crash.
Fix: Blue Bird issued owners an interim notification December 10, 2019. Dealers will install a new, redesigned brake light switch mounting bracket along with a new brake light switch, free of charge. The recall began March 6, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AI-NSB.
Structure:body:roof And Pillars 2019-10-04 · campaign 19V707000 · 302 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2019-2021 All American and Vision school buses. An insufficient number of rivets were installed in the roof sheets, allowing the roof sheets to separate in the event of a severe impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."
Risk: In the event of a crash, if the roof sheets separate, there is an increased risk of injury.
Fix: Blue Bird will notify owners, and dealers will inspect the roof joints and add the sufficient number of rivets, as necessary, free of charge. The recall began October 22, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AH.
Service Brakes, Air:disc 2019-05-24 · campaign 19V391000 · 4,218 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2015-2020 Vision and All American school buses equipped with Bendix ADB22X air brakes. The driver side rear brakes may drag.
Risk: A dragging brake may cause damage to the brake components, which may activate the ABS warning light. The warning light may cause the driver to immediately stop the vehicle and transfer occupants. Additionally, the high temperatures at the wheel end can increase the risk of a fire. Either condition increases the risk of injury.
Fix: Blue Bird will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. Blue Bird issued owners interim notification on July 18, 2019. The recall began August 28, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AA - SB.
Service Brakes, Air:disc:caliper 2019-05-24 · campaign 19V393000 · 70 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2016-2020 Vision and 2015-2020 All American non-school buses equipped with ADB22X disc brakes. The driver side rear brakes may drag.
Risk: A dragging brake may cause damage to the brake components, which may activate the ABS warning light. The warning light may cause the driver to immediately stop the vehicle and transfer occupants. Additionally, the high temperatures at the wheel end can increasing the risk of a fire. Either condition increases the risk of injury.
Fix: Blue Bird will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. Blue Bird issued owners interim notification on July 18, 2019. The recall began August 28, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AA - NSB.
Power Train:automatic Transmission:lever And Linkage:column Shift 2018-12-12 · campaign 18V885000 · 32 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2016-2020 Blue Bird Vision transit buses equipped with the Ford 6.8L V10 engines. The hydraulic brake lines or transmission shifter cable may have been improperly routed, causing the brake line to be exposed to excessive heat, and leak hydraulic brake fluid. Additionally, the transmission shifter cable could contact the gasoline fuel supply line to the engine which may result in a fuel leak.
Risk: A hydraulic brake fluid leak or a fuel line failure can increase the risk of a fire.
Fix: Blue Bird will notify owners, and dealers will install a bracket which will insulate the brake lines from excessive heat, control routing of the brake lines, and secure the transmission shifter cable away from the fuel line, free of charge. The recall began February 7, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19ZV-NSB.
Service bulletins (11)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-02-27 · S26DZ · Service Bulletin/Repair Instructions
the mechanical brake switch & bracket design has a potential for cumulative at-limit stack up clearances to exceed the limitations of the mechanical switch. as a result, a preventative maintenance adjustment procedure is necessary and, at times, settings can be difficult to achieve.
Engine And Engine Cooling 2022-08-18 · SU2201 · Service Bulletin/Repair Instructions
cummins recently issued temporary repair practice (trp2484) for certain vehicles with def sensor failures in which def sensor replacement parts are not available. this provides a temporary ecm calibration that inhibits engine warning messages for communication errors with the def sensor allowing con
Engine And Engine Cooling 2021-06-10 · S21AZ · Service Bulletin/Repair Instructions
overview: certain 2013 through 2022 model year blue bird vision school and non-school bus units has experienced signs of single strand failing, leading to multiple stands, and eventually belt failure. the belt composition is not ideal for the life cycle of the bus. this service bulletin will pr
Power Train 2020-08-25 · SM2001 · Service Bulletin/Repair Instructions
the intent of service memorandum sm2001 is to ãâ¢ãâãâannounce a new blue bird dealer processãâ¢ãâãâ now available to perform a ford powertrain control module (pcm) modification remotely at the dealer service center location. this modification will be done using the roush diagnostic tool (r
Power Train 2019-12-11 · SM1906 · Service Bulletin/Repair Instructions
the intent of service memorandum sm1906 is to make blue bird dealers aware that cummins has released a calibration update improvement to reduce occurrence of âengine fault codes 3555 and 3556â on cummins diesel engines with the following base ecm calibrations, "hc80145 thru hc80250 and hb80104 t
Electrical System 2019-10-15 · SM1905 · Service Bulletin/Repair Instructions
sm1905: blue bird vantage dash fault codes website blue bird vantage "dash fault codes" website page has been updated to include additional new fault codes for all applicable system types (brake, engine, and transmission). also, "powertrain, ford" has been added to the drop-down tab as a system t
Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.