2020 Entegra Aspire problems, complaints & recalls
Most-reported problem areas: Visibility (1) · Fuel/Propulsion System (1) · Engine (1)
Safety recalls (5)
Seats 2024-02-01 · campaign 24V061000 · 148 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk: A loose or detached seat assembly increases the risk of injury.
Fix: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Electrical System: Instrument Cluster/Panel 2021-09-29 · campaign 21V769000 · 994 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Fix: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-07-30 · campaign 21V591000 · 1,284 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Equipment:recreational Vehicle/Trailer 2021-07-13 · campaign 21V529000 · 833 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Steering:hydraulic Power Assist:pump 2019-08-28 · campaign 19V626000 · 101 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Risk: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Fix: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Service bulletins (28)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-07-03 · SRP 24-013 · Service Bulletin/Repair Instructions
srp ( standard repair instruction) in certain conditions the inverter/charger shuts down due to high temp battery fault. instructions to inspect and add larger battery cables.
Equipment:other:owners/Service/Other Manual 2024-03-06 · SRP 24-006 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - instructions on how to secure shower surround.
Unknown Or Other 2024-02-20 · SRP 24-004 · Service Bulletin/Repair Instructions
standard repair procedure (srp) if vanity, kitchen, and dinette slide outs need to be loosened for alignment. instructions on how to adjust slide system. craig welding system.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2023-06-01 · INC 23-110 · Service Bulletin/Repair Instructions
inc (informational communication) regarding pairing and programming key fobs.
Visibility/Wiper 2023-05-05 · SRP 23-107 · Service Bulletin/Repair Instructions
standard repair procedure (srp) wiper arm replacement instructions.
Equipment 2022-11-03 · SRP 22-082 · Service Bulletin/Repair Instructions
standard repair procedure: shower enclosure and shower door installation instructions.
Showing the 6 most recent of 28 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-06-11 · Visibility · 28,000 mi“the contact owns a 2020 entegra aspire rv. the contact stated that while driving approximately 70 mph, the emergency exit door window erroneously ejected from the rv. the cause of the failure was not determined. the rv was not repaired. additionally, while operating the rv, there was an abnormal fuel odor present inside the rv. the rv was taken to …”
2022-07-13 · Electrical System“the trimark ignition component failed and was subject of a 2020 recall that was not completed by the dealer who sold me this rv. the failed trimark was returned to spartan chassis. it is a 2020 recall item. component inspected and replaced by rv repair service, new trimark installed and worked. there were no warnings, when it failed there was no w…”
2021-07-19 · Fuel/Propulsion System“def head sensor. 5,800 miles on spartan k2 450 chassis (2020 entegra aspire). have been told replacement part will not be available until mid-august. i was at an rv dealership when check engine light came on. spoke to spartan tech and he informed me that the def head sensor was bad and that the vehicle would go into "derate mode". i was goin…”
2021-06-11 · Engine“def heads failed aftwr only 10k mikes. was told by cummins dealer that the spaetan def heads were failing at an alarming rate. i called spartan and was told by customer service (hunter) that the def heads fail all the time.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.