2020 Heil Front End Loader Garbage problems, complaints & recalls
Safety recalls (2)
Equipment 2026-08-17 · campaign 26V535000 · 654 vehicles
Defect: The Heil Co. (Heil) is recalling certain 2016-2026 front loader garbage trucks equipped with replacement CNG tailgate ladder kits. An incorrect bolt may have been installed in one of the ladder legs, allowing the bolt to contact and damage the CNG cylinders.
Risk: A damaged CNG tank can leak fuel, increasing the risk of a fire.
Fix: Heil will replace the ladder bracket, free of charge. Owner notification letters were September 25, 2026. Owners may contact Heil's customer service at 1-866-275-4345. Heil's number for this recall is SN-26-001.
Equipment 2025-08-12 · campaign 25V525000 · 1,360 vehicles
Defect: The Heil Co. (Heil) is recalling certain 2018-2020 front end loader garbage trucks. Excessive vibrations may cause the front head hydraulic tubes to leak.
Risk: A hydraulic fluid leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Fix: Heil will install stabilizing clamps, new hydraulic tubes, and update the software, free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Heil's customer service at 1-866-275-4345.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-08-11 · SA-26-355 · Other
service advisory reminding users of the proper cng fitting assembly methods.
Structure:body 2021-04-14 · SB-21-350 · Other
this service bulletin provides instructions on how to perform the required update of the cortex controller™ (cr0233) on heil 2018 odyssey and heil 2020 lowrider. this update improves data reliability for connected collections™ and corrects a boot up problem that some cortex controllers experience in
Unknown Or Other 2020-12-29 · SB-20-333-1 (B) · Service Bulletin/Repair Instructions
certain heil half/pack® and half/pack® (featuring odyssey® controls) units manufactured between october 1, 2018 through july 31, 2020 identified below can potentially have specific hydraulic tube failures due to tube misalignment and insufficient tube clamping force to prevent tube damage from vibra
Structure:body 2020-11-20 · SB-20-333 · Other
certain half/pack and half/pack® (featuring odyssey® controls) units with a published ship date between october 1, 2018 through july 31, 2020 can potentially have specific hydraulic tube failures due to tube misalignment and insufficient tube clamping force to prevent tube damage from vibration.
Unknown Or Other 2020-08-27 · SB-20-338 (B) · Service Bulletin/Repair Instructions
starting august 1, 2020, to ensure the highest hydraulic hose reliability, pump-to-filter and filter-to-valve 4-wire spiral hydraulic hoses have become standard on all half/pack® (featuring odyssey® controls) units. these two (2) specific 2-wire braided hydraulic hoses (parker 387st-16) that will be
Unknown Or Other 2020-07-27 · SB-20-338 (A) · Service Bulletin/Repair Instructions
starting august 1, 2020, to ensure the highest hydraulic hose reliability, pump-to-filter and filter-to-valve 4- wire spiral hydraulic hoses will become standard on all half/pack® (featuring odyssey® controls) units. these two (2) specific 2-wire braided hydraulic hoses (parker 387st-16) that will b
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.