2021 Heil Front End Loader Garbage problems, complaints & recalls
Safety recalls (2)
Equipment 2026-08-17 · campaign 26V535000 · 654 vehicles
Defect: The Heil Co. (Heil) is recalling certain 2016-2026 front loader garbage trucks equipped with replacement CNG tailgate ladder kits. An incorrect bolt may have been installed in one of the ladder legs, allowing the bolt to contact and damage the CNG cylinders.
Risk: A damaged CNG tank can leak fuel, increasing the risk of a fire.
Fix: Heil will replace the ladder bracket, free of charge. Owner notification letters were September 25, 2026. Owners may contact Heil's customer service at 1-866-275-4345. Heil's number for this recall is SN-26-001.
Equipment 2025-08-12 · campaign 25V524000 · 408 vehicles
Defect: The Heil Co. (Heil) is recalling certain 2021-2022 front end loader garbage trucks. The vertical welds on the automatic front loader (AFL) arm may be missing, causing the arm to crack and fall.
Risk: A falling arm increases the risk of injury.
Fix: Heil will inspect and repair or replace the AFL arm as necessary, free of charge. All affected trucks were repaired by July 28, 2023. Owners may contact Heil's customer service at 1-866-275-4345.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-08-11 · SA-26-355 · Other
service advisory reminding users of the proper cng fitting assembly methods.
Structure:body 2021-04-14 · SB-21-350 · Other
this service bulletin provides instructions on how to perform the required update of the cortex controllerâ„¢ (cr0233) on heil 2018 odyssey and heil 2020 lowrider. this update improves data reliability for connected collectionsâ„¢ and corrects a boot up problem that some cortex controllers experience in
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.