2020 Highland Ridge Tt Mesa Ridge problems, complaints & recalls
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V430000 · 3,072 vehicles
Defect: Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
Equipment:appliance:oven/Stove/Cooktop 2021-03-16 · campaign 21V179000 · 2,906 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
Visibility:glass, Side/Rear 2020-06-09 · campaign 20V338000 · 80 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
Fix: Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2023-04-06 · SRP 23-090 · Service Bulletin/Repair Instructions
slide out crack - standard repair instructions
Structure:body:door 2022-05-26 · SRP 22-070 · Service Bulletin/Repair Instructions
standard repair instructions for door side slideout box with exact slide out mechanism. repair prevents slide out from getting stuck while extending and retracting.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Wheels 2019-08-20 · 19-034 · Service Bulletin/Repair Instructions
to address consumer complaint that clearance in wheelwell is insufficient, instructions how install banana shackle link to increase clearance up to 1".
Electrical System 2019-08-16 · 19-039 · Service Bulletin/Repair Instructions
lci manufactured awning with incorrect motor that draws higher amperage. the removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.