AutoDefect IQ

2020 Infiniti Q60 problems, complaints & recalls

Most-reported problem areas: Seats (1) · Engine And Engine Cooling (1)

🧭 Reliability snapshot

97 /100
✓ Typical or better for this model

Compared against other Infiniti Q60 model years — complaint volume vs the model's median year, recalls and severity. How we score →

2
Complaints
1
Recalls
124
Service bulletins
1
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (1)

Seat Belts:rear/Other 2020-03-13 · campaign 20V145000 · 275 vehicles

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Infiniti Q60 vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Fix: Nissan will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began May 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669.

Service bulletins (124)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions

certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl

Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions

aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201

Engine 2025-02-04 · ITB22-038D · Service Bulletin/Repair Instructions

turbocharger replacement procedure applied engines: vr30ddtt if you confirm one or both turbochargers require replacement. action 1. replace the affected turbocharger(s).  refer to the service procedure in this bulletin for the updated procedure. important: you must closely follow the entire servic

Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions

dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d

Electrical System 2024-08-15 · ITB22-020B · Service Bulletin/Repair Instructions

telematics control unit reset after automatic collision notification service information the telematics control unit (tcu) has the ability to send an automatic collision notification when the vehicle is involved in an accident. once an automatic collision notification is performed, the function beco

Electrical System 2024-08-15 · ITB22-017B · Service Bulletin/Repair Instructions

dtc b2e01-96 (internal battery) stored as current in ivc applied systems: vehicles equipped with telematics service information consult has been updated to allow dtc b2e01-96 for “internal battery” to be cleared in the telematics control unit (tcu). if dtc b2e01-96 is current/active in the tcu, and

Showing the 6 most recent of 124 bulletins. Search all of them free at nhtsa.gov.

What owners report

2026-03-08 · Seats

“airbag sensor light has been on/off. after a passenger is seated on the passenger side, light goes off. a day or two later, light comes back on. …”

2023-07-11 · Engine And Engine Cooling · 40,000 mi · 💥 crash

“the contact owned a 2020 infiniti q60. the contact stated that while driving at 65 mph during a rainstorm and attempting to change lanes, the vehicle inadvertently accelerated, prompting the contact to attempt to slow the vehicle. as a result, the vehicle hydroplaned to the left, colliding with the vehicle in that lane on the driver's side door pan…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Infiniti Q60 years