2021 Infiniti Q60 problems, complaints & recalls
Most-reported problem areas: Structure:body:bumpers (1) · Power Train (1) · Engine (1)
🧭 Reliability snapshot
Compared against other Infiniti Q60 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Back Over Prevention:display Function 2021-08-02 · campaign 21V599000 · 3,569 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm):software 2021-04-04 · campaign 21V234000 · 12,943 vehicles
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Risk: A lack of fuel may cause an engine stall, increasing the risk of a crash.
Fix: INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
Service bulletins (111)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Engine 2025-02-04 · ITB22-038D · Service Bulletin/Repair Instructions
turbocharger replacement procedure applied engines: vr30ddtt if you confirm one or both turbochargers require replacement. action 1. replace the affected turbocharger(s). refer to the service procedure in this bulletin for the updated procedure. important: you must closely follow the entire servic
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-08-15 · ITB22-020B · Service Bulletin/Repair Instructions
telematics control unit reset after automatic collision notification service information the telematics control unit (tcu) has the ability to send an automatic collision notification when the vehicle is involved in an accident. once an automatic collision notification is performed, the function beco
Electrical System 2024-08-15 · ITB22-017B · Service Bulletin/Repair Instructions
dtc b2e01-96 (internal battery) stored as current in ivc applied systems: vehicles equipped with telematics service information consult has been updated to allow dtc b2e01-96 for “internal battery” to be cleared in the telematics control unit (tcu). if dtc b2e01-96 is current/active in the tcu, and
Showing the 6 most recent of 111 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-10-11 · Structure:body:bumpers · 9,950 mi“the contact owns a 2021 infiniti q60. the contact stated while driving at an undisclosed speed, the malfunction warning light illuminated. the vehicle was taken to the dealer where it was diagnosed with a fractured aluminum bracket that sits between the front bumpers. the contact was informed that the aluminum bracket houses the sensor for the cru…”
2021-09-27 · Engine · 20 mi“the contact owns a 2021 infiniti q60. the contact stated while driving approximately 15 mph, the vehicle shifted into limp mode. the contact stopped the vehicle and had the vehicle towed to a local dealer. the contact stated that several unknown warning lights were illuminated. the vehicle was diagnosed with needing ecm replaced. the vehicle was re…”
2021-03-23 · Power Train · 1,700 mi“i was driving the car at approximately 75 mph down the highway. several warning lights came on in the dash including the crash sensors, and the car lost all power. i was able to safely pull the car over to the side of the road. i tried to restart the car with no success. once the start button is pushed, the car makes a clicking noise but the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.